JOB ROLE: Deputy Manager - Adult Residential
LOCATION: Liverpool Supported Living Services
CQC RATING: GOOD
SALARY: £15.45 - £16.05 per hour
Level 5 Qualified Salary: £15.95 – £16.55 per hour
HOURS: 37.5 per week (21.5 hours supporting staff, 16 hours compliance)
REQUIREMENTS: Full UK Driving Licence & access to a vehicle – essential
Key Responsibilities
- Support the Care Home Manager in the overall management of the facility, including staff management, resident care, and administrative tasks.
- Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices.
- Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met.
- Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes.
- Maintain accurate and up-to-date records, including resident files, staff rosters, and financial documents.
- Act as a point of contact for residents, families, and external stakeholders, addressing any concerns or inquiries promptly and professionally.
- Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff.
- Participate in regular meetings and training sessions, contributing to the continuous professional development of the team.
What We’re Looking For
- Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
- A relevant qualification in health or social care (e.g., NVQ Level 3, Diploma in Health and Social Care).
- Strong leadership skills with the ability to work collaboratively with others.
- Experience managing, motivating, and supporting staff teams.
- A commitment to delivering high standards of person‑centred care.
- Good knowledge of CQC regulations and best practice.
Why Join Us
- Annual Leave – 5.6 weeks inclusive of 8 public holidays.
- DBS Check Paid – Enhanced DBS check covered by Keys Group.
- Qualifications & Career Development – Opportunities for QCF qualifications and career advancement.
- Fair & Competitive Pay – Real Living Wage Employer with transparent enhanced pay scales.
- Blue Light Card – Benefits available to all Health and Social Care employees.
- Referral Bonus – £500 bonus split when a referred candidate joins and completes probation.
- Care First – Employee Assistance Program for well‑being support.
- Circle – Well‑being hub offering exercise advice, healthy eating tips, counselling, and savings.
- NEST Pension Scheme – Matched contribution up to 3% from Keys Group.
- Long Service Awards – Recognition for commitment.
- Cycle to Work Scheme – Save up to 42% on a new bike and accessories.
- Full Induction & Introductory Programme – Paid comprehensive onboarding.
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence‑building activities.
Keys Group is proud to have signed the Armed Forces Covenant, welcoming service personnel, veterans, and military families. Veteran friendly policies include a Veterans Peer Support Network and Military Awareness support. A guaranteed interview is offered to eligible current or former service personnel who meet the role criteria. Applicants should detail military experience in their CV.
All applicants must be over the age of 18.
