At a Glance
- Tasks: Coordinate property operations, manage cleaning teams, and enhance guest experiences.
- Company: Join a growing team at Accommodation Cumbria, focused on exceptional service.
- Benefits: Earn £15,000 annually with flexible part-time hours and career progression opportunities.
- Other info: Friendly team environment with support for your growth and development.
- Why this job: Make a real impact in a dynamic role with varied responsibilities every day.
- Qualifications: Organised, proactive, and passionate about customer service; training provided.
The predicted salary is between 15000 - 15000 £ per year.
WE ARE HIRING (3 positions available) Please ensure you read the below overview and requirements for this employment opportunity completely.
Accommodation Cumbria Limited is looking for three enthusiastic and motivated Operations Coordinators to join our friendly team. We manage a growing portfolio of high-quality serviced accommodation across Cumbria, providing exceptional stays for contractors, business travellers and holiday makers, while delivering a completely hands-off management service for our landlords. This is a varied role where no two days are the same. If you enjoy being organised, solving problems, working independently and making a real difference, we'd love to hear from you.
About the Role
As an Operations Coordinator, you'll play a vital role in ensuring our properties are maintained to the highest standards while helping us continue to grow our business. Your responsibilities will include:
- Property Operations
- Ordering and managing property stock, linen and consumables.
- Carrying out regular property inspections and quality assurance checks.
- Coordinating cleaning teams and managing linen schedules.
- Checking completed cleans to ensure every property is guest-ready.
- Managing maintenance jobs from initial report through to completion.
- Liaising with contractors and sourcing quotations for repairs and improvement works.
- Assisting with new property set-ups, furnishing and staging.
- Producing guest welcome packs and property instruction manuals.
- Business Development Sales
- Managing and updating online property listings.
- Contacting current and prospective guests to encourage repeat and direct bookings.
- Identifying new booking opportunities and helping maximise occupancy.
- Identifying opportunities to grow our management portfolio.
- Carrying out property viewings.
- Meeting with prospective landlords to discuss our management services.
- Preparing bespoke property management proposals.
- Marketing
- Creating engaging social media content to promote our properties and services.
- General Operations
- Supporting the wider team with day-to-day operational tasks.
- Building strong relationships with guests, landlords, contractors and suppliers.
- Helping us continually improve our systems, standards and customer experience.
About You
We're looking for someone who is:
- Highly organised with excellent attention to detail.
- A confident communicator who enjoys working with people.
- Proactive and able to work independently using their own initiative.
- Passionate about delivering exceptional customer service.
- Comfortable using computers, smartphones and social media.
- A natural problem solver who thrives in a fast-paced environment.
- Positive, reliable and eager to learn.
Experience in property management, hospitality, estate agency, customer service, sales or marketing would be an advantage, but full training will be provided for the right candidate.
Essential Requirements
- Full UK driving licence.
- Own vehicle.
- Ability to travel between properties across Cumbria.
- Based between Barrow-in-Furness and Workington.
- Able to work a fixed 3-week rolling rota, including one weekend in every three.
- Business mileage will be reimbursed.
What We Offer
- £15,000 annual salary.
- Fixed part-time hours with a predictable 3-week rolling rota.
- Only one weekend in every three worked.
- A varied role where no two days are the same.
- Full training and ongoing support.
- A friendly, supportive and ambitious team.
- Opportunities for career progression as the business continues to grow.
- The opportunity to make a genuine impact within one of Cumbria's growing serviced accommodation businesses.
Why Join Accommodation Cumbria?
We're passionate about delivering exceptional experiences for both our guests and our landlords, and we're building a team that shares those values. This isn't just another job, it's an opportunity to become part of a growing business where your ideas, initiative and commitment will genuinely make a difference. We're looking for people who want to grow with us, take ownership of their role and help shape the future of Accommodation Cumbria. If this sounds like the opportunity you've been looking for, we'd love to hear from you.
Operations Coordinator employer: Accommodation Cumbria
Accommodation Cumbria Limited is an excellent employer that offers a supportive and friendly work environment, ideal for those looking to make a meaningful impact in the serviced accommodation sector. With opportunities for career progression as the business expands, employees benefit from a predictable part-time schedule, generous leave entitlement, and comprehensive training, all while being part of a team that values initiative and collaboration. Located between Barrow-in-Furness and Workington, this role allows you to enjoy a varied workday while contributing to exceptional guest experiences.
