Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to support individuals in maintaining their tenancies and achieving independence.
- Company: Join Accommodation Concern, a charity dedicated to helping those in need across Northamptonshire.
- Benefits: Enjoy 23 days of annual leave, bank holidays, and opportunities for professional growth.
- Why this job: Make a real impact in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in supported accommodation and strong communication skills are essential.
- Other info: Apply by sending an application form to erica@a-c.org.uk; CVs alone won't be accepted.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a compassionate and dedicated Senior Tenancy Support Worker to join our team, overseeing the delivery of our Supported Accommodation service. In this role, you will play a crucial part in helping individuals build the skills required to sustain their own tenancy, foster independence, and connect them with community resources.
Key Responsibilities:
- Manage a team of Tenancy Support Workers (TSWs), providing guidance, support, and case management to ensure a high-quality, person-centered support service.
- Coordinate the Supported Accommodation placements and conduct comprehensive risk assessments.
- Work closely with clients, assisting them with tenancy-related matters, financial management, and access to services.
- Liaise with external agencies to deliver well-rounded support for clients with complex needs, including mental health challenges.
- Contribute to service compliance, ensuring adherence to policies, health and safety standards, and landlord responsibilities.
What We’re Looking For:
- Experience in supported accommodation or related services and managing or supervising staff.
- Strong understanding of complex issues like mental health, substance misuse, and housing support.
- Excellent communication, crisis intervention, and de-escalation skills.
- Adaptability, patience, and the ability to work calmly under pressure.
- Proficiency in using case management systems and Microsoft Office.
Why Join Us?
This is an opportunity to lead a passionate team and make a meaningful difference in people’s lives. We value integrity, inclusivity, and professional growth. You’ll work in a supportive environment that encourages collaboration and continuous professional development.
To apply for this role, please complete an application form and send it to erica@a-c.org.uk. CVs without an application form will not be accepted. Interviews will take place as soon as a suitable application is received. We have the right to withdraw this advert prior to the closing date if we find a suitable candidate.
Senior Tenancy Support Worker employer: Accommodation Concern
Contact Detail:
Accommodation Concern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Tenancy Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in supported accommodation. Understanding issues like mental health and substance misuse will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the field of tenancy support. Attend local events or join online forums to connect with others who work in similar roles, as they may provide insights or even referrals.
✨Tip Number 3
Prepare to discuss your leadership style and experience managing teams. Think of specific examples where you've successfully guided staff or improved service delivery, as this will be crucial for the role.
✨Tip Number 4
Research Accommodation Concern and their values. Being able to articulate how your personal values align with theirs can set you apart and show your genuine interest in the organisation.
We think you need these skills to ace Senior Tenancy Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in supported accommodation and managing teams, as this will be crucial for your application.
Tailor Your Application Form: When completing the application form, ensure that you address each requirement listed in the job description. Use specific examples from your past experiences that demonstrate your skills in crisis intervention, communication, and case management.
Showcase Your Skills: Emphasise your understanding of complex issues such as mental health and housing support. Mention any relevant training or certifications that enhance your qualifications for the role.
Proofread Your Application: Before submitting, carefully proofread your application form for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Accommodation Concern
✨Show Your Compassion
As a Senior Tenancy Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals in challenging situations, demonstrating your understanding of their needs and your commitment to fostering independence.
✨Highlight Your Leadership Skills
Since you'll be managing a team, it's important to showcase your leadership experience. Discuss how you've guided and supported staff in the past, and how you ensure high-quality service delivery through effective case management.
✨Demonstrate Your Knowledge of Complex Issues
Familiarise yourself with the complexities surrounding mental health, substance misuse, and housing support. Be ready to discuss how you've navigated these issues in previous roles and how you can apply that knowledge in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your crisis intervention and de-escalation skills. Think of specific scenarios where you've successfully managed conflicts or crises, and be ready to explain your thought process and actions taken.
