At a Glance
- Tasks: Manage and optimise IT infrastructure, ensuring security and performance across cloud and on-premises.
- Company: Join Vinarchy, a global wine company redefining the industry with innovation and ambition.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture focused on continuous improvement and mentoring.
- Why this job: Be part of a dynamic team driving IT excellence in a global setting.
- Qualifications: 5+ years in IT infrastructure engineering with strong cloud and networking skills.
The predicted salary is between 55000 - 65000 £ per year.
About this Opportunity
Vinarchy is redefining wine as a newly formed global wine company, bringing together the scale, heritage and ambition of Accolade Wines and Pernod Ricard Winemakers. As we continue to integrate and strengthen our global technology landscape, we are investing in resilient, secure and future ready IT infrastructure to support our teams across regions. We are seeking a Systems Engineer, UK to join our Global IT team, supporting operations across EMEA and the Americas, with a primary focus on the UK. This role plays a critical part in maintaining and improving infrastructure reliability, security and performance while contributing to global IT initiatives.
This role will ideally be based in one of our UK Offices, however we are also open to candidates based in Spain.
Key responsibilities include:
- Managing and optimising cloud and on premises infrastructure, ensuring performance, security and compliance
- Maintaining backup and disaster recovery solutions, meeting defined RPO objectives
- Acting as an escalation point for L2/L3 technical incidents, resolving complex issues efficiently
- Providing out of hours support as required for global operations
- Contributing to infrastructure and technology projects, recommending fit for purpose solutions
- Driving continuous improvement across systems, processes and ITSM maturity
- Collaborating with global infrastructure teams and offshore partners
- Mentoring junior team members and sharing technical knowledge
- Managing vendor relationships to ensure SLA adherence and service quality
- Producing and maintaining clear technical documentation for systems and procedures
This role operates in a hybrid working model, with a minimum of three days per week in the office.
Experience and Capability
To be successful in this role, you will bring:
- 5+ years’ experience in IT infrastructure engineering
- Strong experience across cloud platforms (Azure, OCI) and on prem technologies
- Hands on expertise with virtualisation (VMware), storage (SAN) and networking (LAN/WAN/Wireless)
- Advanced knowledge of Microsoft 365, including Intune, Exchange, SharePoint, Teams and OneDrive
- Proven experience managing endpoint protection, patching, firewalls (Cisco, Palo Alto) and cybersecurity best practices
- Strong capability in backup and disaster recovery solutions (e.g. Veeam)
- Experience resolving complex technical escalations and cross functional issues
- Understanding of ITIL frameworks and improving IT service management maturity
- Exposure to SD WAN, SASE/SSE, SWG, IP Telephony, monitoring tools and basic automation/scripting
- Ability to clearly document system design, operations and troubleshooting procedures
- A tertiary qualification in Information Technology or a related discipline is desirable but not essential.
Behaviours
At Vinarchy, how we work matters. In this role, you will demonstrate:
- Ownership and accountability for systems, incidents and outcomes
- Strong collaboration across regional and global IT teams
- A continuous improvement mindset, seeking more resilient and efficient solutions
- Calm, structured problem solving in high pressure environments
- Willingness to mentor and support others, contributing to team capability uplift
Your Key Accountabilities
Infrastructure Management
- Maintain and optimize IT infrastructure across cloud and on-premises environments.
- Ensure systems are secure, resilient, and compliant with organisational standards.
- Manage data backup and disaster recovery systems to meet defined RPO objectives.
Technical Support & Troubleshooting
- Act as an escalation point for complex technical issues and resolve them promptly.
- Provide out-of-hours support as required for global operations.
- Train and enhance user knowledge regarding hardware and software.
Project & Continuous Improvement
- Participate in IT projects, recommending fit-for-purpose solutions and technologies.
- Drive process improvements and contribute to ITSM maturity initiatives.
Collaboration & Mentoring
- Work closely with offshore teams and global infrastructure colleagues.
- Mentor junior team members and share technical knowledge.
Vendor & Resource Management
- Manage vendor relationships to ensure SLA compliance and quality service delivery.
Essential Qualifications
- 5+ years in IT infrastructure engineering, including cloud (Azure, OCI), virtualization (VMware), storage (SAN), and networking (LAN/WAN/Wireless).
Physical and Other Requirements
- Some business travel may be required from time to time
- Occasional after-hours work may be required to engage with stakeholders and team members across time zones
- Hybrid working arrangement with at least three days in the office
Our Company Values
- Grow Together
- Integrity In Every Drop
- Own Our Impact
- Simplify To Amplify
Systems Engineer, UK employer: Accolade Wines
At Vinarchy, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through mentorship opportunities and continuous improvement initiatives, all while offering a hybrid working model that promotes work-life balance. Join us in our UK office and be part of a dynamic team that values integrity, teamwork, and the pursuit of excellence in the global wine industry.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Engineer, UK
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in IT infrastructure and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to systems engineering. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Vinarchy.
We think you need these skills to ace Systems Engineer, UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Engineer role. Highlight your experience with cloud platforms, virtualisation, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role at Vinarchy and how you can contribute to our global IT team. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills:In your application, don't shy away from showcasing your technical expertise. Mention specific tools and technologies you've worked with, like Azure, VMware, or Veeam. We’re keen to see how you can help us improve our infrastructure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team at Vinarchy!
How to prepare for a job interview at Accolade Wines
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud platforms like Azure and OCI, as well as virtualisation technologies such as VMware. Be ready to discuss your hands-on experience with these tools and how you've optimised IT infrastructure in previous roles.
✨Showcase Problem-Solving Skills
Prepare examples of complex technical issues you've resolved in the past. Vinarchy values calm and structured problem-solving, so think about situations where you acted as an escalation point and how you managed to resolve those incidents efficiently.
✨Emphasise Collaboration and Mentoring
Vinarchy is looking for someone who can work well with global teams and mentor junior members. Be ready to share experiences where you've collaborated across regions or helped uplift team capabilities through training and support.
✨Understand Their Values
Familiarise yourself with Vinarchy's company values: Grow Together, Integrity In Every Drop, Own Our Impact, and Simplify To Amplify. Think about how your personal values align with theirs and be prepared to discuss this during the interview.
