At a Glance
- Tasks: Lead HR operations and enhance service delivery in a dynamic wine company.
- Company: Vinarchy, a global leader in innovative wine production.
- Benefits: Competitive rewards, flexible working, annual wine allowance, and health perks.
- Other info: Embrace a diverse culture with excellent career growth opportunities.
- Why this job: Join a passionate team and make a real impact in HR operations.
- Qualifications: Experience in HR operations and technology implementations, especially SAP SuccessFactors.
The predicted salary is between 60750 - 74250 £ per year.
About Us
Vinarchy is an exceptional global wine company committed to redefining wine. Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, we craft extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, sharing them in almost every corner of the world. We are relentlessly innovative, ambitious and imaginative at every stage from grape to glass.
About The Role
Reporting to the Head of HR Operations, the HR Operations Manager leads the HR Shared Services team and is a key contributor to the evolution of HR Operations across Vinarchy. This role is accountable for the delivery of efficient, accurate and compliant HR services, as well as evolving HR Operations into a scalable, data-driven and digitally enabled function that supports the broader People & Communications strategy.
Key Responsibilities Include:
- HR Shared Services Leadership & Service Delivery: Lead the global HR Shared Services team to deliver efficient, accurate and compliant support across the employee lifecycle. Ensure service levels, controls and operational performance remain effective throughout a period of organisational transformation. Establish and embed service management disciplines, including service catalogue ownership, escalation management, SLAs and continuous improvement practices.
- HRIS Upgrade & Digital Enablement: Act as the operational lead for HR Shared Services through the SAP SuccessFactors implementation programme. Partner with the Head of HR Operations, Payroll & HR Systems Manager, Payroll, IT, implementation partners and project stakeholders to progress key project deliverables. Drive operational readiness and adoption activities, including process alignment, stakeholder engagement, communications and readiness planning.
- Continuous Improvement & Simplification: Review, simplify and standardise HR processes across the employee lifecycle, eliminating unnecessary complexity and manual workarounds. Identify opportunities to standardise, automate and improve operational efficiency. Lead cross-functional initiatives that improve employee experience, manager experience and service effectiveness.
- Data Governance, Controls & Compliance: Strengthen governance, controls and accountability across employee lifecycle processes and HR master data. Improve data quality, auditability and process compliance across HR Operations. Ensure critical processes are documented and supported through robust standard operating procedures.
- Workforce Insights & Operational Reporting: Establish meaningful measures for service performance, transaction quality, service demand and operational effectiveness. Improve the quality, accessibility and reliability of workforce and operational data, alongside the HR Systems team. Support the broader People function in building a more data-driven approach to decision making.
What You'll Bring:
- Significant experience leading HR Operations or HR Shared Services functions within complex, multi-country organisations.
- Demonstrated experience assessing and enhancing service delivery models or shared services functions.
- Strong experience leading or supporting HR technology implementations, ideally SAP SuccessFactors.
- Proven capability in process improvement and change management.
- Experience developing governance frameworks, operating models and accountability structures.
- Strong understanding of HR data management, operational controls and compliance requirements.
- Ability to translate strategic objectives into practical operating models and operational outcomes.
- Excellent stakeholder management skills, with the ability to influence across multiple functions and levels.
Why Join Us?
Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success. We offer a competitive rewards package and the opportunity to work with a world-class team.
You will also have access to:
- Annual wine allowance and access to unique wine specials
- Flexible working (Up to 2 days working from home)
- Paid Parental Leave
- Start your weekend early with our Fast Friday finishes!
- Modern office located in Bristol
- Go Beyond Day - make a difference in your local community
- Access to an extensive online learning library
- Private Health Insurance Discounts & Annual Flu Vaccination Program
- Employee Assistance Program & Various exclusive employee discounts
At Vinarchy we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.
HR Operations Manager employer: Accolade Wines
Accolade Wines is an exceptional employer that values innovation and collaboration, offering a dynamic work culture in the heart of Weybridge. With flexible working arrangements and a competitive rewards package, employees are encouraged to grow their skills and advance their careers while contributing to impactful business intelligence projects. Join a team that not only supports your professional development but also fosters a sense of community and teamwork.
