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- Tasks: Lead and manage the security team during matchdays for a thrilling football experience.
- Company: Accolade Security, dedicated to equal opportunities and employee wellbeing.
- Benefits: Flexible working, holiday pay, competitive rates, and a supportive work environment.
- Why this job: Be at the heart of matchday excitement while ensuring safety and excellent customer service.
- Qualifications: Experience in stadium security management and strong leadership skills required.
- Other info: Comprehensive training and development opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities:
- Lead and manage the security team during matchdays
- Oversee all security operations within assigned areas
- Ensure accurate completion of staff timesheets
- Be responsible for PPE equipment allocation and compliance
- Liaise closely with Security Managers
- Liaise with Operational Managers regarding any operational changes
- Ensure high standards of incident reporting and documentation
- Deliver excellent customer service to spectators and guests
- Support and manage VIP services and areas
Requirements:
- Proven experience managing a security team within a football stadium
- SIA Door Supervisor Badge
- First Certificate and Spectator Safe Certificate
- Strong leadership and decision-making skills
- Excellent communication and interpersonal skills
- Experience working with VIP services
- Strong understanding of crowd management and stadium security procedures
Benefits:
- Flexible working
- Holiday Pay entitlement
- Full induction and training programme including continuous development
- Competitive pay rates
- Company pension
Accolade Security is committed to equal opportunities and offers an Employee Assistance to all employees to support good mental health and wellbeing.
Football Stadium Security – Team Leader (Matchday Operations) in London employer: Accolade - Security Company in London
Contact Detail:
Accolade - Security Company in London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Football Stadium Security – Team Leader (Matchday Operations) in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Accolade Security. Understanding their values and how they operate can help you tailor your responses and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and experience in managing security teams, especially in high-pressure environments like football stadiums.
✨Tip Number 3
Don’t forget to highlight your customer service skills! As a Team Leader, you'll need to ensure spectators have a great experience. Share examples of how you've handled difficult situations or provided excellent service in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Football Stadium Security – Team Leader (Matchday Operations) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing security teams, especially in a football stadium setting. We want to see how your skills match the job description, so don’t be shy about showcasing your SIA Door Supervisor Badge and any relevant certificates.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Team Leader role. Share specific examples of your leadership and decision-making skills, and how you’ve handled crowd management in the past.
Show Off Your Communication Skills: Since this role involves liaising with various managers and providing excellent customer service, make sure your application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Accolade - Security Company in London
✨Know Your Stuff
Make sure you brush up on your knowledge of stadium security procedures and crowd management. Familiarise yourself with the specific responsibilities of a Team Leader during matchdays, as well as any relevant legislation or best practices in the industry.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team, especially in high-pressure situations. Highlight your decision-making skills and how you’ve managed incidents effectively while ensuring the safety of spectators.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, consider how you would liaise with Security Managers and Operational Managers during an event. Role-play potential scenarios to boost your confidence.
✨Customer Service Matters
Remember that delivering excellent customer service is part of the job. Think of ways you can enhance the spectator experience, especially for VIP services. Be ready to discuss how you would handle difficult situations while maintaining a positive atmosphere.
