At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and ensure a memorable experience.
- Company: Join Ibis Budget London Heathrow Central, part of the global Accor family.
- Benefits: Free hotel stays, 50% off meals, and access to continuous learning.
- Other info: Enjoy a diverse environment with opportunities for growth and wellbeing support.
- Why this job: Be the face of hospitality and create lasting impressions for guests.
- Qualifications: Previous hotel experience and a friendly, professional attitude required.
The predicted salary is between 13300 - 14000 £ per year.
- Compensation: GBP 13,300 - GBP 14,000 - yearly
- Company Description
Ibis Budget London Heathrow Central – Be the face that makes first impressions last.
Ibis Budget London Heathrow Central , our mission is simple: create memorable moments for every guest, from arrival to farewell.
As part of the Accor family, you’ll unlock opportunities across 5,000 hotels in 100+ countries, with access to training, growth, and global career mobility.
We’re not just offering a job – we’re offering a place to grow, belong, and be yourself.
- Hospitality is a work of heart
- Join us and become a
Heartist .
Job Description
As our
Receptionist , you’ll be the first smile our guests see and the last goodbye they remember. You will:
- Welcome guests warmly, handle check-in/out, and manage guest accounts with accuracy.
- Respond to calls, messages, and requests with professionalism and care.
- Keep guest information and hotel procedures secure and confidential.
- Support other hotel teams to deliver a seamless guest experience.
- Take every opportunity to upsell services and showcase our facilities.
We’ll provide full training on our systems and procedures, plus a one-night stay so you can experience the hotel from a guest’s perspective.
Qualifications
We believe attitude and personality are everything – we can teach skills, but not passion. To thrive with us, you’ll need:
- A genuine willingness to learn and an eagerness to contribute.
- Previous hotel experience (essential).
- Experience with Opera PMS or Opera Cloud (essential).
- A friendly, professional approach and fluency in English (other languages a plus).
- Additional Information
What’s in it for you
- Free stays in our UK hotels, 50% off meals in Accor restaurants, and discounted rates worldwide.
- Access to Accor Academy for continuous learning and development.
- Wellbeing support and opportunities to grow across the global Accor network.
- The chance to work in an inclusive, diverse environment where everyone belongs.
- #J-18808-Ljbffr
Receptionist - Part Time (M/F/X) employer: Acco
Join AccorInvest UK, a leading hospitality employer in the vibrant heart of London, where we prioritise employee growth and development within a dynamic culinary team. Enjoy competitive compensation, a collaborative work culture, and opportunities to enhance your culinary skills through regular training sessions. Our commitment to diversity and inclusion ensures that every team member feels valued and supported, making it an excellent place for passionate individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part Time (M/F/X)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Acco and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist - Part Time (M/F/X)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Acco that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Acco.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Acco get a sense of who you are beyond your experience!
How to prepare for a job interview at Acco
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Acco and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
