At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and ensure a smooth stay.
- Company: Join a leading hotel brand known for its hospitality.
- Benefits: Enjoy discounted stays, free weekend breaks, and a pension plan.
- Other info: Flexible hours and a chance to work in a vibrant environment.
- Why this job: Perfect for night owls who love customer service and travel perks.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 25000 - 30000 £ per year.
Job Description As a part of our front office team you will take care of guests from their arrival through to their departure.
Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Completing all audit tasks as specified by the Night Auditors checklist.
Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
Maintain strict security procedures with credit transactions, accounting procedures, issue of room keys and guest confidentiality/privacy Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
Attend to other duties as requested by Management and Supervisors.
Discounted hotel stays across the world with Heartist Accor Hotels Bienvenue Card.
Discounts with key partners 2 free weekend breaks per year in the UK Pension (Subject to availability and T
