At a Glance
- Tasks: Join our team to manage hotel operations and ensure guests have an amazing stay.
- Company: Accor Hotels, a global leader in hospitality with a focus on growth and inclusivity.
- Benefits: Earn £14.80 per hour, enjoy free stays, discounts, and professional development opportunities.
- Other info: Explore limitless career opportunities across 5000 hotels worldwide.
- Why this job: Experience diverse roles in a fun environment while making guests feel at home.
- Qualifications: Previous hotel experience, positive attitude, and strong communication skills required.
The predicted salary is between 30000 - 31000 £ per year.
Benefits:
- Pay: £14.80 per hour
- Job Type: Full Time
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Grow your skills and learn more through our Apprenticeship
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)
As a Multi-skilled Hotel Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might arise. It is a varied role – you might have to prepare some drinks, make a pizza, assist the breakfast service, make new reservations, answer the phone, cashiering, oversee security and health and safety, or even do some basic cleaning duties. Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay.
Qualifications:
- Experience in a similar role ideally within a Hotel environment
- A positive attitude and ability to work well within a team
- A commitment to delivering high levels of guest service
- Flexibility to work rotational shifts, including weekends, and holidays is essential
- A smart and professional appearance
- Excellent communication and interpersonal skills
- Ability to work both independently and as part of a team
- Strong organizational skills and attention to detail
- A proactive attitude and problem-solving skills
- Basic knowledge of computer systems
- Ability to handle multiple tasks simultaneously in a fast-paced environment
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Multi-Skilled Hotel Team Member in London employer: Acco
Accor Hotels is an exceptional employer that prioritises the growth and wellbeing of its team members. With competitive pay, extensive training opportunities through the Accor Academy, and the chance to explore a global network of over 5000 hotels, employees can develop their skills while enjoying unique benefits like free night stays and discounts at restaurants. The inclusive work culture fosters a sense of belonging and encourages participation in sustainability initiatives, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Skilled Hotel Team Member in London
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the hotel and its values. This way, you can show off your knowledge and enthusiasm for the role, which will definitely impress the hiring team.
✨Tip Number 2
Practice your people skills! As a Multi-Skilled Hotel Team Member, you'll be interacting with guests all day. So, brush up on your communication skills and think of examples where you've provided excellent customer service in the past.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires working various shifts, so be prepared to discuss your availability and how you can adapt to different situations. Highlight any previous experience where you’ve had to be flexible.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land this job. Head over to our site, fill out your application, and don’t forget to follow up if you haven’t heard back. Persistence pays off!
We think you need these skills to ace Multi-Skilled Hotel Team Member in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about making guests feel welcome and special!
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles have prepared you for this multi-skilled position. Be specific about what you've done and how it relates to the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. We want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there!
How to prepare for a job interview at Acco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Multi-Skilled Hotel Team Member entails. Familiarise yourself with the various tasks mentioned in the job description, like checking guests in and out, preparing drinks, and handling reservations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role is all about guest service, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a guest or resolve an issue. This will show that you have the right attitude and skills for the job.
✨Flexibility is Key
The job requires working rotational shifts, including weekends and holidays. Be ready to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience you have with flexible working hours to reassure them that you're up for the challenge.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Make sure you dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the professional appearance expected in the role. A polished look can set you apart from other candidates.
