Guest Experience Host - Front Desk & F&B in London

Guest Experience Host - Front Desk & F&B in London

London Full-Time 30784 - 30784 £ / year (est.) No working from home possible
Acco

At a Glance

  • Tasks: Be the friendly face for guests, ensuring their comfort and creating memorable experiences.
  • Company: Join the vibrant team at IBIS Budget London Whitechapel.
  • Benefits: Earn £14.80 per hour plus free hotel stays and restaurant discounts.
  • Other info: Flexible hours across weekdays and weekends with a fun team atmosphere.
  • Why this job: Make a real difference in guests' experiences while enjoying great perks.
  • Qualifications: Enthusiasm and a passion for customer service are key.

The predicted salary is between 30784 - 30784 £ per year.

Acco seeks enthusiastic individuals to join the team at IBIS Budget London Whitechapel. You will be the welcoming face for guests, ensuring their comfort and delivering memorable experiences.

Responsibilities include:

  • Maintaining service areas
  • Assisting with Food & Beverage tasks
  • Building rapport with guests

This full-time role requires flexibility across weekdays and weekends. The position offers a competitive hourly wage of £14.80 along with numerous perks, such as free night stays at UK hotels and discounts at Accor restaurants.

Guest Experience Host - Front Desk & F&B in London employer: Acco

Acco is an excellent employer, offering a vibrant work culture at the IBIS Budget London Whitechapel, where team members are valued for their contributions to creating memorable guest experiences. With competitive pay, flexible scheduling, and unique benefits like free night stays at UK hotels and discounts at Accor restaurants, employees enjoy both personal and professional growth opportunities in a supportive environment that prioritises teamwork and guest satisfaction.

Acco

Contact Details:

Acco Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host - Front Desk & F&B in London

Tip Number 1

Be yourself! When you’re at the interview, let your personality shine through. We want to see your enthusiasm and how you can connect with guests, so don’t hold back on showing your passion for hospitality.

Tip Number 2

Do your homework! Familiarise yourself with IBIS Budget London Whitechapel and its services. Knowing a bit about the hotel and what makes it special will help you stand out and show that you’re genuinely interested in being part of the team.

Tip Number 3

Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can enhance the guest experience.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!

We think you need these skills to ace Guest Experience Host - Front Desk & F&B in London

Customer Service Skills
Communication Skills
Interpersonal Skills
Flexibility
Attention to Detail
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for guest experience shine through! We want to see how excited you are about creating memorable moments for our guests.

Tailor Your CV:Make sure to customise your CV to highlight relevant experience in hospitality or customer service. We love seeing how your skills align with the role of a Guest Experience Host!

Be Personable:In your cover letter, don’t be afraid to show a bit of your personality. We’re looking for someone who can build rapport with guests, so let us know what makes you unique!

Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting journey with us!

How to prepare for a job interview at Acco

Know the Company

Before your interview, take some time to research Acco and the IBIS Budget London Whitechapel. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your People Skills

As a Guest Experience Host, building rapport with guests is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Highlighting your ability to create memorable experiences will resonate well with the interviewers.

Flexibility is Key

Since the role requires flexibility across weekdays and weekends, be ready to discuss your availability. If you have specific times when you can work, mention them, but also express your willingness to adapt to the needs of the team. This shows that you're committed and ready to jump in wherever needed.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in this role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.