At a Glance
- Tasks: Create memorable experiences for guests through friendly service and breakfast preparation.
- Company: Vibrant hotel in central London with a stylish atmosphere.
- Benefits: Training, discounts on stays, and employee perks at partner shops.
- Other info: Part-time role with early starts; great opportunities for growth.
- Why this job: Join a fun team and make a real impact on guest experiences.
- Qualifications: Friendly attitude and willingness to learn; experience is a plus but not essential.
The predicted salary is between 10.8 - 13.2 £ per hour.
Located in the heart of London, Ibis Styles Southwark is a vibrant and welcoming hotel, perfectly positioned near London Bridge, Borough Market and the South Bank.
With its modern, stylish atmosphere and friendly team, we create a relaxed and memorable experience for both business and leisure guests.
Job Description
We believe that having the right personality is more important than industry experience.
Smiley, open, approachable-that's how we describe our team so we are looking for someone who fits that bill.
Someone who can connect with every guest, creating experiences and most importantly, memorable stays.
Your mission
- To provide a friendly, relaxing & personalised welcome and experience throughout the service
- To help gain customer loyalty through the high standard of service
- To establish good relations with guests, offering advice and fostering customer loyalty
- Opening and closing breakfast service
- Preparation and set up of breakfast buffet
- Preparing and presenting food for buffet service to the required hotel standards
Please note that this is a part time role, 25h per week. As you work breakfast service, you need to be ready for early starts.
Qualifications
- Previous experience in Food & Beverage or breakfast service is desirable but not essential.
- Good understanding of food hygiene, health & safety and allergen awareness.
- Friendly, positive and confident approach with a strong focus on guest service.
- Able to work efficiently in a fast-paced hotel environment, particularly during busy breakfast periods.
- Good communication and teamwork skills.
- Reliable, punctual and well-presented.
- Willingness to learn and support other F&B operations when required.
- Additional Information
- Great talent deserves great rewards so here's just some of what we are able to offer:
- Training and development programmes
- Discount card to be used in Accor hotels worldwide
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
- Uniforms and dry cleaning
- Recommend a friend scheme
- Employee Advisory Service
- Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc. )
- #J-18808-Ljbffr
F&B Team Member in London employer: Acco
ibis budget London Heathrow Central offers an exciting opportunity for a Commis Chef to thrive in a dynamic and fast-paced kitchen environment. With a strong emphasis on teamwork, you will benefit from Accor's extensive global network, enjoying perks such as discounted hotel stays and restaurant meals, alongside ample opportunities for personal and professional growth. Join us to be part of a supportive team that values your contributions and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Acco. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Acco
Don't be shy about reaching out to Acco directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Acco and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Acco
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
