Guest Experience Host - Front Desk & F&B

Guest Experience Host - Front Desk & F&B

Full-Time 30784 - 30784 £ / year (est.) No working from home possible
Acco

At a Glance

  • Tasks: Be the friendly face for guests, ensuring their comfort and creating memorable experiences.
  • Company: Join the vibrant team at IBIS Budget London Whitechapel.
  • Benefits: Earn £14.80 per hour plus free hotel stays and restaurant discounts.
  • Other info: Flexible hours with opportunities to grow in a fun environment.
  • Why this job: Make a real difference in guests' experiences while enjoying great perks.
  • Qualifications: Enthusiasm and a passion for customer service are key.

The predicted salary is between 30784 - 30784 £ per year.

Acco seeks enthusiastic individuals to join the team at IBIS Budget London Whitechapel. You will be the welcoming face for guests, ensuring their comfort and delivering memorable experiences.

Responsibilities include:

  • Maintaining service areas
  • Assisting with Food & Beverage tasks
  • Building rapport with guests

This full-time role requires flexibility across weekdays and weekends. The position offers a competitive hourly wage of £14.80 along with numerous perks, such as free night stays at UK hotels and discounts at Accor restaurants.

Guest Experience Host - Front Desk & F&B employer: Acco

Acco is an exceptional employer that prioritises employee satisfaction and growth, offering a vibrant work culture at the IBIS Budget London Whitechapel. With competitive pay, generous perks like free hotel stays and dining discounts, and a supportive environment that encourages personal development, joining our team means being part of a community dedicated to delivering outstanding guest experiences.

Acco

Contact Details:

Acco Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host - Front Desk & F&B

Tip Number 1

Get to know the company culture! Before your interview, check out Acco's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your people skills! As a Guest Experience Host, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.

Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview, as it reflects your commitment to providing excellent guest experiences.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen on joining the Acco family. Don't miss out on this opportunity!

We think you need these skills to ace Guest Experience Host - Front Desk & F&B

Customer Service Skills
Communication Skills
Interpersonal Skills
Flexibility
Attention to Detail
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for guest experience shine through! We want to see how excited you are about creating memorable moments for guests at IBIS Budget London Whitechapel.

Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in hospitality or customer service. We love seeing how your skills align with the responsibilities of the Guest Experience Host role!

Be Personable:Since this role is all about building rapport with guests, don’t hesitate to let your personality come through in your writing. We appreciate a friendly tone that reflects how you’d interact with our guests!

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at Acco

Know the Company

Before your interview, take some time to research Acco and the IBIS Budget London Whitechapel. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show genuine interest.

Showcase Your People Skills

As a Guest Experience Host, building rapport with guests is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Highlight your ability to create memorable experiences for guests.

Flexibility is Key

Since the role requires flexibility across weekdays and weekends, be ready to discuss your availability. Show that you're adaptable and willing to work different shifts, as this will demonstrate your commitment to the role.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.