At a Glance
- Tasks: Create memorable experiences for guests through friendly service and breakfast preparation.
- Company: Vibrant Ibis Styles Southwark hotel in the heart of London.
- Benefits: Training, discounts at hotels, complimentary stays, and a supportive team environment.
- Other info: Part-time role with early starts; great opportunities for personal growth.
- Why this job: Join a fun team and connect with guests while working in a stylish hotel.
- Qualifications: Friendly attitude and willingness to learn; experience in F&B is a plus.
The predicted salary is between 10.8 - 13.2 £ per hour.
Located in the heart of London, Ibis Styles Southwark is a vibrant and welcoming hotel, perfectly positioned near London Bridge, Borough Market and the South Bank.
With its modern, stylish atmosphere and friendly team, we create a relaxed and memorable experience for both business and leisure guests.
Job Description
We believe that having the right personality is more important than industry experience.
Smiley, open, approachable-that's how we describe our team so we are looking for someone who fits that bill.
Someone who can connect with every guest, creating experiences and most importantly, memorable stays.
Your mission
- To provide a friendly, relaxing & personalised welcome and experience throughout the service
- To help gain customer loyalty through the high standard of service
- To establish good relations with guests, offering advice and fostering customer loyalty
- Opening and closing breakfast service
- Preparation and set up of breakfast buffet
- Preparing and presenting food for buffet service to the required hotel standards
Please note that this is a part time role, 25h per week. As you work breakfast service, you need to be ready for early starts.
Qualifications
- Previous experience in Food & Beverage or breakfast service is desirable but not essential.
- Good understanding of food hygiene, health & safety and allergen awareness.
- Friendly, positive and confident approach with a strong focus on guest service.
- Able to work efficiently in a fast-paced hotel environment, particularly during busy breakfast periods.
- Good communication and teamwork skills.
- Reliable, punctual and well-presented.
- Willingness to learn and support other F&B operations when required.
- Additional Information
- Great talent deserves great rewards so here's just some of what we are able to offer:
- Training and development programmes
- Discount card to be used in Accor hotels worldwide
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
- Uniforms and dry cleaning
- Recommend a friend scheme
- Employee Advisory Service
- Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc. )
- #J-18808-Ljbffr
F&B Team Member employer: Acco
ibis budget London Heathrow Central offers an exciting opportunity for a Commis Chef to thrive in a dynamic and fast-paced kitchen environment. With a strong emphasis on teamwork, you will benefit from Accor's extensive global network, enjoying perks such as discounted hotel stays and restaurant meals, alongside ample opportunities for personal and professional growth. Join us to be part of a supportive team that values your contributions and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Acco and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Acco that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Acco.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Acco get a sense of who you are beyond your experience!
How to prepare for a job interview at Acco
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Acco and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
