At a Glance
- Tasks: Deliver amazing customer service and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at ibis Styles Barnsley, known for its friendly environment.
- Benefits: Earn £12.71 per hour with flexible shifts and a fun work culture.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Perfect for outgoing individuals who love meeting new people and making them smile.
- Qualifications: Great communication skills; hospitality experience is a bonus.
ibis Styles Barnsley is looking for an outgoing, dependable, welcoming Hotel Assistant to deliver an amazing first impression and ensure our guests want to come back time and again. We need a Guest Service Assistant on a casual basis, in return for a competitive salary of £12.71 per hour. Personality and potential are top of our hiring wish list, but experience in a customer‑facing hospitality job would be a big benefit. We need people who are open, welcoming and who know what great customer service looks like.
You may work in the bar and restaurant serving guests, pulling pints, taking orders and checking everything spick and span. As we are all one big team, you may also be checking guests in and out, answering questions and supporting them during their stay. You could be working a mix of midweek, weekend, early and late shifts. As you'll be serving alcohol, we require applicants to be 18 years of age or older.
Responsibilities- You are a people‑person and like customer service.
- You will be involved in serving our guests, making them feel welcome, happy and ensuring they are having a great stay.
- You will be serving food, drinks & wine, ensuring the restaurant & bar are clean and tidy and ready for next service.
- You will be working midweek and weekends, with a mix of breakfast and dinner shifts.
- Good interpersonal and communication skills.
- Experience in a hospitality customer‑facing role is a plus.
- Able to work varying shifts, including early, late, midweek and weekends.
- Minimum 18 years of age; able to serve alcohol.
Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Hotel Assistant in Dodworth employer: Acco
At ibis Styles Barnsley, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Hotel Assistant, you'll enjoy competitive pay, flexible shifts, and the opportunity to grow within the hospitality industry while delivering exceptional service to our guests in a welcoming environment. Join us and be part of a supportive team that celebrates diversity and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Assistant in Dodworth
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Acco and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Acco that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Acco.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Acco get a sense of who you are beyond your experience!
How to prepare for a job interview at Acco
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Acco and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
