At a Glance
- Tasks: Welcome guests and manage their needs during the night shift.
- Company: Join Acco at ibis Styles London Gatwick Airport, a vibrant hospitality team.
- Benefits: Earn up to £27,500, enjoy birthday leave, and exclusive hotel discounts.
- Other info: Great opportunities for career growth in a dynamic environment.
- Why this job: Be the friendly face that makes guests feel at home while advancing your career.
- Qualifications: Strong customer service skills and flexibility in working hours.
The predicted salary is between 27500 - 27500 £ per year.
Acco is looking to hire a full-time Night Receptionist (Guest Service Assistant) for the ibis Styles London Gatwick Airport. This role offers a salary of up to £27,500 per annum plus benefits, working 40 hours per week.
As the Night Receptionist, you will ensure guests feel welcomed and supported throughout their stay. Your responsibilities will include managing guest arrivals and departures, answering enquiries, and assisting with various night operations.
The ideal candidate will possess strong customer service skills, be 18 or over, and be flexible with working hours.
In addition to competitive pay, we offer a day off for your birthday, hotel staff discounts, and opportunities for career growth within our company.
Night Receptionist & Guest Services Lead | Career Growth in Crawley employer: Acco
Acco is an exceptional employer that prioritises employee well-being and career development, particularly for those in the Night Receptionist role at ibis Styles London Gatwick Airport. With a supportive work culture, competitive salary, and unique benefits such as a day off for your birthday and hotel staff discounts, we foster an environment where team members can thrive and grow professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist & Guest Services Lead | Career Growth in Crawley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Acco. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Acco
Don't be shy about reaching out to Acco directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist & Guest Services Lead | Career Growth in Crawley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Acco and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Acco
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
