Learner Services Advisor in Liverpool

Learner Services Advisor in Liverpool

Liverpool Full-Time 23810 - 26500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support learners' academic progress and wellbeing through tailored coaching and interventions.
  • Company: Access Sport, a leading provider in sports education with a focus on personal development.
  • Benefits: Generous holiday, health benefits, staff discounts, and professional development opportunities.
  • Why this job: Make a real difference in students' lives while working in a dynamic sports environment.
  • Qualifications: Experience in learner support and a passion for sports coaching.
  • Other info: Join a diverse team committed to inclusivity and personal growth.

The predicted salary is between 23810 - 26500 £ per year.

Location: Liverpool

Hours: 37 hours per week

Salary: £23,810 per annum, pro rata'd to term time only

Contract Type: Fixed term contract till August 2026 - Term Time Only

Overall Purpose of the Role: To support learners' academic progress, personal development, and wellbeing while delivering high-quality football coaching and sport-related learning, using sport as a tool to improve engagement, behaviour, attendance, achievement, and progression.

Learner Support & Pastoral Care:

  • Provide structured 1:1 and small-group learner support for learners with identified needs, including EHCP and Higher Needs learners.
  • Act as a personal tutor or key worker for a caseload of learners, supporting academic progress, attendance, behaviour, and wellbeing.
  • Develop, implement, and review individual support strategies, action plans, and SMART targets.
  • Deliver pastoral interventions for vulnerable and 'at risk' learners, including advocacy and mediation where appropriate.
  • Support learners at risk of exclusion by implementing behaviour and engagement strategies.
  • Liaise with parents/guardians, curriculum staff, learner services, and external agencies, including participation in multi-agency meetings.
  • Support learner transition, retention, progression, and preparation for employment or further study.

Monitoring, Recording & Quality:

  • Maintain accurate and timely records of learner support, progress, and contact using internal systems.
  • Monitor learner engagement, attendance, and achievement, escalating concerns where appropriate.
  • Contribute to quality assurance processes and continuous improvement activities.
  • Provide regular feedback to managers, course leaders, and delivery staff regarding learner progress.

About Access Sport: Originally established in 2006 and formerly known as Coaching Connexions, Access Sport was created in 2019 following a merger with the biggest private training provider in the country Access Creative College (formerly Access to Music). We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport. We're an Ofsted 'Good' provider.

We provide our players' teams with links to professional clubs/ academies as well as Semi-Professional clubs at various levels. At each of our campuses/ sites we employ tutors, coaches and various other roles to support the development of our students/ players. With weekly fixtures in various college league formats (AOC/ EFL/ National Youth Alliance) and daily training sessions, taken from a dedicated curriculum, we aim to provide our students with the most realistic elite sporting environment.

In return, staff will receive regular CPD via experienced practitioners, access to the best industry-related technology (VEO/ Sports session planner/ Catapult GPS vests) and an opportunity to work alongside and against professional clubs to build/ enhance your Footballing and Teaching CV. This extends to international competitions and tours to Europe, USA and Asia. Access Sport will help you to develop personally and professionally, we provide competitive salaries and expenses for travel. Our management and quality team has strong links within the sector and within the sports industry to help all staff to progress within or beyond our organisation.

What we offer:

  • Generous Holiday Allocation
  • Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
  • Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
  • Paid Leave: Enhanced Maternity, Paternity and Sick pay.

A full job description and person specification is available for download alongside our full benefits booklet.

Access Sport is committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect all staff and volunteers to share this commitment. The post is subject to enhanced Disclosure & Barring Service (DBS) clearance.

We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. Diversity and open expression are fundamental to creativity. We believe in the diversity of thought, as that's what helps us help our learners. We therefore welcome applications from all backgrounds.

Learner Services Advisor in Liverpool employer: Accesssport

Access Sport is an exceptional employer located in Liverpool, offering a supportive and dynamic work environment for Learner Services Advisors. With a strong commitment to employee growth, we provide regular professional development opportunities, competitive salaries, and generous benefits, including wellbeing support and staff discounts. Our inclusive culture fosters diversity and creativity, ensuring that every team member can thrive while making a meaningful impact on the lives of our learners.
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Contact Detail:

Accesssport Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Learner Services Advisor in Liverpool

✨Tip Number 1

Get to know the company! Research Access Sport and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application process.

✨Tip Number 3

Prepare for the interview by practising common questions related to learner support and pastoral care. Think about specific examples from your experience that demonstrate your skills in these areas.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Access Sport and contributing to their mission.

We think you need these skills to ace Learner Services Advisor in Liverpool

Learner Support
Pastoral Care
Behaviour Management
Engagement Strategies
Individual Support Strategies
Communication Skills
Monitoring and Recording
Quality Assurance
Collaboration with External Agencies
Advocacy
Mediation
Progress Tracking
SMART Target Setting
Transition Support
Retention Strategies

Some tips for your application 🫡

Show Your Passion for Learner Support: When writing your application, let us see your enthusiasm for supporting learners. Share any relevant experiences or stories that highlight your commitment to their academic progress and wellbeing.

Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Learner Services Advisor role. Use keywords from the job description to demonstrate that you understand what we’re looking for.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points about your skills and experiences shine through.

Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way to ensure it reaches us directly and allows you to keep track of your application status easily.

How to prepare for a job interview at Accesssport

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Learner Services Advisor role. Familiarise yourself with the responsibilities, especially around supporting learners' academic progress and wellbeing. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Prepare Real-Life Examples

Think of specific instances where you've supported learners or dealt with challenging situations. Whether it's implementing support strategies or liaising with parents, having concrete examples ready will demonstrate your experience and problem-solving skills effectively.

✨Showcase Your Passion for Education and Sport

Since this role involves using sport as a tool for engagement, be prepared to discuss your passion for both education and sports. Share any relevant experiences, whether coaching, mentoring, or participating in sports, to highlight how you can contribute to the learners' development.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for staff, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values.

Learner Services Advisor in Liverpool
Accesssport
Location: Liverpool
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