At a Glance
- Tasks: Lead marketing operations and optimise processes to drive growth at AccessPay.
- Company: AccessPay is a dynamic B2B SaaS company focused on innovation and excellence.
- Benefits: Enjoy 25 days holiday, free gym membership, and a dog-friendly office culture.
- Other info: We plant a tree for every new starter and offer free massages quarterly.
- Why this job: Join a supportive team that values learning, collaboration, and personal development.
- Qualifications: Experience in marketing operations and HubSpot expertise are essential.
The predicted salary is between 28800 - 42000 £ per year.
Marketing Operations Manager
Department: Marketing
Employment Type: Full Time
Location: United Kingdom
Reporting To: Annick Lau
Compensation: £35,000 - £45,000 / year
Description
Job Title: Marketing Operations & Automation Manager Employment type: Permanent, hybrid (2 days per week in our Manchester office)
Salary: £35,000 to £45,000 per annum, depending on experience
Love turning complex systems into smooth, effective marketing? Know your way around HubSpot, understand what makes a great email journey, and already use AI to make things work better? We’d love to hear from you.
At AccessPay, we’re transforming the way businesses connect with their banks, helping finance and treasury teams automate payments and cash management. Behind that ambition is a team of curious, collaborative people who enjoy solving problems and making things happen.
We’re looking for a Marketing Operations & Automation Manager to help power our next stage of growth. Joining our Growth Marketing team and reporting to the Head of Growth Marketing, you’ll own the systems, data and automation that turn marketing activity into measurable results.
This is a hands‑on role with real scope to shape how we work. From building smarter nurture journeys to improving lead flow and introducing useful AI automation, you’ll create the foundations that help our marketing engine scale.
Check out our Company page on the Great Place to Work website: Working at AccessPay | Great Place To Work® UK
Key Responsibilities
- Own our marketing technology. Implement, integrate and manage a connected, reliable marketing stack with HubSpot at its heart, from workflows, properties, lifecycle stages and account scoring to new tools and integrations.
- Create email journeys that deliver. Own our customer and prospect email programmes, from strategy, segmentation and lifecycle journeys through to build, QA, A/B testing, personalisation and reporting. Own deliverability and sender reputation, including SPF, DKIM, DMARC, list hygiene and domain health.
- Turn AI into practical improvements. Build automations that reduce manual work and improve quality. Build and maintain our AI standardisation framework, covering approved tools, prompt libraries, review standards and data handling rules, so the team uses AI consistently.
- Connect marketing and sales. Ensure leads are captured, tracked, routed and nurtured effectively, working with sales and the data team to resolve issues and improve lead quality.
- Make campaigns work from the start. Support campaign delivery with effective landing pages, forms, tracking and UTMs, making sure everything is tested and results can be measured.
- Make data useful and dependable. Work with our data team on cleansing, enrichment and segmentation, supporting GDPR compliance and building dashboards that show marketing performance and pipeline health.
- Build for growth. Work across marketing, sales, account management and data to improve processes, remove friction and create repeatable ways of working.
Skills, Knowledge and Expertise
You’ll bring three core strengths:
- Strong, hands‑on HubSpot expertise. You’ve administered HubSpot CRM and Marketing Hub, including properties, lifecycle stages, workflows, account scoring and reporting.
- Proven B2B email marketing experience. You can design and build nurture journeys, manage deliverability and explain how your programmes contribute to engagement and pipeline.
- Practical AI fluency. You can share examples of workflows or automations you’ve built with AI, the improvements they delivered, and where human judgement and review remain essential.
You’ll also have experience in marketing operations within a fast‑paced B2B SaaS or fintech environment, a sharp eye for detail, making sure every send and workflow works correctly before it goes live, as well as a strong sense of ownership. You’re comfortable getting into the technical detail, working across teams and following things through.
Experience with Salesforce, particularly a HubSpot–Salesforce integration, would be a bonus.
Why join us?
You’ll have the opportunity to make this function your own. Your work will influence how we launch campaigns, connect with customers, support sales and measure success, with plenty of room to test ideas and improve how things get done.
You’ll join a collaborative team that values curiosity, shares knowledge and welcomes fresh thinking. If you enjoy building strong foundations, seeing the impact of your work and helping others work smarter, there’s plenty to get excited about.
Alongside this, we have a range of benefits that include:
- 25 days’ annual leave plus bank holidays, with the option to purchase additional leave.
- Your birthday off and two paid volunteering days each year.
- A salary exchange pension.
- A £240 annual wellbeing allowance.
- Enhanced family leave.
- A health cash plan and Cycle to Work scheme.
- Free breakfast and lunch when working in our Manchester office.
- Discounted parking and a dog-friendly office.
- Learning and development opportunities to support your growth.
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Marketing Operations Manager in Manchester employer: AccessPay
AccessPay is an exceptional employer that fosters a collaborative and innovative work culture, perfect for aspiring Junior Software Engineers. With a focus on employee growth, you will have access to continuous learning opportunities while working remotely, allowing for a healthy work-life balance. The supportive team environment and the chance to contribute to impactful SaaS solutions make AccessPay a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Operations Manager in Manchester
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for AccessPay and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like AccessPay are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with AccessPay on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at AccessPay. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Operations Manager in Manchester
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit AccessPay. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of AccessPay:Show us that you’ve done your homework! In your application, briefly mention what you admire about AccessPay’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at AccessPay
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at AccessPay will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At AccessPay, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.