Credit Controller in Manchester

Department: Central

Employment Type: Part Time

Location: United Kingdom

Compensation: £15,737 / year

Hours: 3 days per week, open to discussion on the days/hours worked

Salary: £15,736.50 per annum (£26,227.50 per annum FTE)

At AccessPay, we believe that great technology starts with great people. We're a leading fintech helping organisations streamline payments and cash management, but what really sets us apart is our culture. Recognised as one of the UK's Best Workplaces, we're committed to creating an environment where people feel supported, challenged and empowered to do their best work every day.

We are seeking a pro-active, diligent and organised Credit Controller to help manage our accounts receivable, monitor outstanding payments, and support the broader finance team on a flexible part-time basis. This role is ideal for someone who enjoys balancing financial responsibility with strong customer/contact management, values flexibility, and will also serve as the first point of contact when customers raise queries related to their invoices.

Key Responsibilities

• Manage accounts receivable, including sending out statements and payment reminders.
• Monitor overdue accounts, pro-actively follow up with customers for payment in a timely and professional manner.
• Maintain accurate records of customer accounts.
• Produce regular credit control reports (e.g. aged debtor reports), highlight at-risk accounts and recommend actions.
• Support month-end/financial close activities related to receivables.
• Provide excellent customer communication (by both phone and email): negotiate payment plans, offer reminders and follow-up calls, handle queries politely and professionally.
• Liaise with other teams (Sales, Implementation, Customer Success) as needed to resolve invoice or credit-related queries or disputes.

Skills, Knowledge and Expertise

• Previous experience in credit control, accounts receivable, or similar finance/AR role.
• A strong eye for detail and high level of accuracy.
• Good organisational and time-management skills - able to prioritise tasks in a varied workload.
• Excellent communication and negotiation skills; confident dealing with customers in medium to large organisations by phone and email.
• Competent with accounting software / ERP systems (or willingness to learn).
• Comfortable working independently (given part-time nature), but also collaborating with wider finance and other teams.
• Professional, polite, persistent, with good problem-solving abilities.
• Hard working and well organised.

Why join us?

• 25 days' holiday plus public holidays increasing with length of service.
• Birthday off work.
• 2 paid volunteer days a year.
• Holiday Purchase scheme.
• We operate a Salary Exchange pension scheme which you will be auto-enrolled into from day one of employment.
• £240 yearly Wellbeing Allowance.
• Enhanced maternity, paternity, and adoption leave.
• Cycle to work scheme.
• Health cash plan.
• Free breakfast & lunch when in the Manchester office.
• Discounted Parking in Manchester.
• Access to training - both internal and external.
• We plant a tree for every new joiner that joins us!
• We are a Dog-Friendly office.
• And many more!