Store Manager - Luton Airport Accessorize

Have you ever received an exceptional retail experience while travelling and thought, "I'd love to be part of a team like that"? If so, now's your chance to join a first-class fashion brand at one of the UK's busiest airports. Accessorize Luton Airport is looking for an experienced Store Manager to join our team. Alongside your valuable experience we're looking for passionate team players who love delivering great service and creating memorable customer experiences.

For over 30 years, Accessorize airport stores have been the go-to destination for holidaymakers looking for those perfect finishing touches before take-off. From jewellery and hair accessories to handbags, travel essentials and seasonal must-haves, our collections are designed in-house at our Notting Hill studio or ethically sourced from around the world before arriving in our stores.

What you'll be doing:

• Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities.
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
• Ensure an inclusive environment, promoting equality and kindness with your team.

What we're looking for:

• Demonstrate customer focus ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us.
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
• Someone who demonstrates passion, drive and resilience, with a can do approach.
• Possess a creative approach, to support the store and develop the team to reach their full potential.
• The ability to communicate openly and effectively.
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.

Your Working Hours

You'll work your contracted hours each week, with shifts scheduled across our trading week from Sunday to Saturday. As an airport store, flexibility is key, and during busy trading periods or to provide holiday cover, there may be opportunities to work additional hours. You may also be asked to support neighbouring stores and wider teams when required. We understand that everyone has commitments outside of work, so if you have specific availability or preferences, talk to us we'll always do our best to accommodate where possible.

What's in it for you?

• Competitive salary.
• Generous colleague discount of up to 50% across our collections.
• Seasonal Uniform Allowance showcase your favourite Accessorize styles while you work.
• Free airport parking for full-time colleagues.
• Pension scheme, life assurance and other core benefits.
• Access to our benefits platform, offering discounts, wellbeing support, financial guidance and much more.
• Long service recognition and rewards.
• Holiday entitlement, plus an additional day off to celebrate your birthday.
• Refer a Friend Scheme earn a bonus when you successfully introduce new colleagues to the business.

Ready to join our journey? If you'd love to be part of a brand that helps customers start their travels in style, we'd love to hear from you. Apply today and become part of the Accessorize story.

Important Information

This role is based at Luton Airport. Due to airport security requirements, all applicants must:

• Be aged 18 years or over.
• Be able to work a variety of shifts across the airport's operating hours (03:00am - 23:00pm).
• Be eligible to complete and pass the required pre-employment checks.

As part of the recruitment process, successful candidates will be required to:

• A Basic Criminal Record Check (CRC).
• A DBS check.
• Airport security clearance checks.
• Verification of a full five-year employment, education and/or activity history prior to employment.

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.