Store Manager in Livingston

Have you ever received an exceptional retail experience while travelling and thought, "I'd love to be part of a team like that"? If so, now's your chance to join a first-class fashion brand. Accessorize Edinburgh Airport is looking for an enthusiastic and customer-focused Store Manager to lead our team and create memorable customer experiences.

For over 30 years, Accessorize airport stores have been the go-to destination for holidaymakers looking for those perfect finishing touches before take-off. From jewellery and hair accessories to handbags, travel essentials and seasonal must-haves, our collections are designed in-house at our Notting Hill studio or ethically sourced from around the world before arriving in our stores.

What you'll be doing:

• Drive the performance of the store through managing and developing your team leading by example on great customer service, product knowledge and being a brand ambassador.
• Generating profit through exceeding KPIs, keeping P&L and controllable costs in line with budget, and maximizing local market opportunities.
• Manage your store ensuring your team are motivated and knowledgeable to enable them to achieve excellence in their roles.
• Take responsibility to ensure the store operates to maximise commercial opportunities to drive sales.
• Ensure visual merchandising/window guidelines are communicated and implemented commercially for your store.
• Identify strengths and development needs of your team to create a live succession plan for the store.
• Provide support to other local stores as and when required.

What we're looking for:

• Experience of managing a successful retail store.
• An individual who demonstrates passion, drive, resilience and a can-do approach.
• Decision making ability and a sense of ownership to take responsibility.
• Has a proven record of delivering excellence in customer service both personally and through their team.
• Communicates openly and effectively.
• Demonstrates planning and organisational skills.

Your Working Hours

You'll work your contracted hours each week, with shifts scheduled across our trading week from Sunday to Saturday. As an airport store, flexibility is key. You may also be asked to support neighbouring stores and wider teams when required. We understand that everyone has commitments outside of work, so if you have specific availability or preferences, talk to us - we'll always do our best to accommodate where possible.

What's in it for you?

• Competitive salary plus an additional unsocial hours premium for shifts worked between midnight and 6am.
• Company Bonus Scheme rewarding you for helping deliver great results.
• Generous staff discount of up to 50% across our collections.
• Seasonal Uniform Allowance showcase your favourite Accessorize styles while you work.
• Free airport parking for full-time colleagues.
• Pension scheme, life assurance and other core benefits.
• Access to our benefits platform offering discounts, wellbeing support, financial guidance and much more.
• Long service recognition and rewards.
• Holiday entitlement, plus an additional day off to celebrate your birthday.
• Refer a Friend Scheme earn a bonus when you successfully introduce new colleagues to the business.

Ready to join our journey?

If you'd love to be part of a brand that helps customers start their travels in style, we'd love to hear from you. Apply today and become part of the Accessorize story.

Important Information

This role is based at Edinburgh Airport. Due to airport security requirements, all applicants must:

• Be aged 18 years or over.
• Be able to work a variety of shifts across the airport's operating hours (03:45am - 22:00pm).
• Be eligible to complete and pass the required pre-employment checks.

As part of the recruitment process, successful candidates will be required to complete:

• A Basic Criminal Record Check (CRC).
• A DBS check.
• Airport security clearance checks.
• Verification of a full five-year employment, education and/or activity history prior to employment.

At Monsoon Accessorize, we care as much about how we work as what we do. We're building a team where everyone feels welcome, valued and able to be themselves. We would love to hear from people of all backgrounds and experiences, and we're proud to be an equal opportunity employer. If you're interested in this role, please apply.

We're happy to consider flexible working where we can. If you need any adjustments during the application or interview process, just let us know.