Deputy Store Manager - Accessorize Stansted Airport

Have you ever received an exceptional retail experience while travelling and thought, "I'd love to be part of a team like that"? If so, now's your chance to join a first-class fashion brand at one of the UK's busiest airports. Accessorize Stansted Airport is looking for an enthusiastic and customer-focused Deputy Store Manager to join our team. We are looking for your valuable experience and love of delivering a great service to create memorable customer experiences.

For over 30 years, Accessorize airport stores have been the go-to destination for holidaymakers looking for those perfect finishing touches before take-off. From jewellery and hair accessories to handbags, travel essentials and seasonal must-haves, our collections are designed in-house at our Notting Hill studio or ethically sourced from around the world before arriving in our stores.

What you'll do:

• Drive the performance of the store by supporting your Store Manager with the development of your team leading by example on great customer service, product knowledge and being a brand ambassador.
• Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.
• Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations.
• Support the Store Manager in operational administration and ensure communication is completed on time.
• Provide support to other local branches as and when required.
• Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.
• Be flexible to be able to work variable days and hours across the week.

What we're looking for:

• Experience of managing a team.
• An individual who demonstrates passion, drive, resilience, and a can-do approach.
• Decision making ability and a sense of ownership to take responsibility.
• Proven examples of delivering excellence in customer service both personally and through their team.
• Confident to take ownership with a sense of responsibility.
• Communicates openly and effectively.
• Demonstrates planning and organisational skills.

Your Working Hours

You'll work your contracted hours each week, with shifts scheduled across our trading week from Sunday to Saturday. As an airport store, flexibility is key, and during busy trading periods or to provide holiday cover, you may also be asked to support neighbouring stores and wider teams when required. We understand that everyone has commitments outside of work, so if you have specific availability or preferences, talk to us we'll always do our best to accommodate where possible.

What's in it for you?

• Competitive salary.
• Generous colleague discount of up to 50% across our collections.
• Seasonal Uniform Allowance showcase your favourite Accessorize styles while you work.
• Pension scheme, life assurance and other core benefits.
• Access to our benefits platform, offering discounts, wellbeing support, financial guidance and much more.
• Long service recognition and rewards.
• Holiday entitlement, plus an additional day off to celebrate your birthday.
• Refer a Friend Scheme earn a bonus when you successfully introduce new colleagues to the business.

Important Information

This role is based at Stansted Airport. Due to airport security requirements, all applicants must:

• Be aged 18 years or over.
• Be able to work a variety of shifts across the airport's operating hours.
• Be eligible to complete and pass the required pre-employment checks.

As part of the recruitment process, successful candidates will be required to:

• A Basic Criminal Record Check (CRC).
• A DBS check.
• Airport security clearance checks.
• Verification of a full five-year employment, education and/or activity history prior to employment.

If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.