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- Tasks: Gather and document business requirements, create user stories, and support testing efforts.
- Company: Join Monsoon Accessorize, a diverse and inclusive workplace that values your unique contributions.
- Benefits: Flexible working options, competitive salary, and a supportive team environment.
- Other info: Opportunities for growth in a dynamic and innovative environment.
- Why this job: Make a real impact on ecommerce systems while collaborating with passionate teams.
- Qualifications: 2-3 years in a similar role, with experience in ecommerce platforms and agile processes.
The predicted salary is between 35000 - 45000 £ per year.
What will you be doing as a Digital Business Analyst?
- Work with stakeholders to gather, clarify, and document business and functional requirements.
- Produce user stories, acceptance criteria, process flows, and supporting documentation.
- Collaborate with internal teams and external partners to translate business needs into actionable solutions, supporting end-to-end design beyond the digital platform.
- Participate actively in sprint planning, stand-ups, and retrospectives.
- Support end-to-end testing efforts, including system testing, UAT coordination, and hands-on testing.
- Track and help resolve issues during release cycles.
- Maintain clear and up-to-date documentation for platform features, changes, and workflows.
- Contribute to continuous improvement of ecommerce and customer-facing systems.
- Provide cover for out of hours incidents shared with the rest of the team members on the digital rota.
Leadership
- Positively represent the technology function alongside internal and external stakeholders as required.
- Create a culture of honesty, accountability and engagement within the function ensuring everyone is treated with respect.
What will you need to succeed as a Digital Business Analyst?
- 2-3 years of experience in a Business Analyst, Digital Analyst, or similar role.
- Exposure to ecommerce platforms, ideally Salesforce Commerce Cloud (SFCC) or similar (e.g. Shopify Plus, Magento, Adobe Commerce).
- Good understanding of agile delivery processes and tools (e.g. Jira, Confluence).
- Strong communication, collaboration, and organisational skills.
- Willingness to take part in hands‑on testing and release validation.
- Curiosity and empathy for the customer journey and digital experience.
Desirable
- Experience working in a retail or consumer‑facing business.
- Familiarity with CRM or order management system integrations.
If this all sounds great and you feel you are who we are looking for, let us know and apply today.
At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Digital Business Analyst (Ecommerce and Customer) in London employer: Accessorize Stores
Contact Detail:
Accessorize Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Business Analyst (Ecommerce and Customer) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to ecommerce and agile methodologies. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and how it relates to the job description.
✨Tip Number 3
Showcase your skills through a portfolio! If you’ve worked on user stories, process flows, or any relevant projects, compile them into a neat presentation. This gives potential employers a tangible sense of what you can bring to the table as a Digital Business Analyst.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at Monsoon Accessorize.
We think you need these skills to ace Digital Business Analyst (Ecommerce and Customer) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ecommerce platforms and agile processes. We want to see how your skills align with the Digital Business Analyst role, so don’t hold back!
Showcase Your Communication Skills: As a Digital Business Analyst, strong communication is key. Use your application to demonstrate how you've effectively collaborated with stakeholders in the past. Share specific examples that show your ability to gather and clarify requirements.
Highlight Your Hands-On Experience: We love candidates who are willing to roll up their sleeves! Mention any hands-on testing or UAT coordination you've done. This shows us you're not just about the theory but can also get involved in practical aspects of the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Accessorize Stores
✨Know Your Stakeholders
Before the interview, research the company and its key stakeholders. Understand their business model and how they interact with customers. This will help you articulate how your role as a Digital Business Analyst can add value to their operations.
✨Showcase Your Experience
Be ready to discuss your previous experience in detail, especially any work related to ecommerce platforms like Salesforce Commerce Cloud or similar. Prepare specific examples of how you've gathered requirements, created user stories, or contributed to agile processes.
✨Demonstrate Your Testing Skills
Since hands-on testing is part of the role, be prepared to talk about your experience with system testing and UAT coordination. Share examples of how you've tracked issues during release cycles and contributed to successful outcomes.
✨Emphasise Communication and Collaboration
Highlight your strong communication and organisational skills. Discuss how you've worked with internal teams and external partners to translate business needs into actionable solutions. Show that you can foster a culture of honesty and accountability within a team.