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- Tasks: Gather and document business requirements, create user stories, and support testing efforts.
- Company: Join Monsoon Accessorize, a diverse and inclusive workplace that values your unique contributions.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Embrace a culture of honesty and accountability in a dynamic environment.
- Why this job: Make a real impact on ecommerce systems while collaborating with passionate teams.
- Qualifications: 2-3 years in a similar role with experience in ecommerce platforms.
The predicted salary is between 35000 - 45000 £ per year.
What will you be doing as a Digital Business Analyst?
- Work with stakeholders to gather, clarify, and document business and functional requirements.
- Produce user stories, acceptance criteria, process flows, and supporting documentation.
- Collaborate with internal teams and external partners to translate business needs into actionable solutions, supporting end-to-end design beyond the digital platform.
- Participate actively in sprint planning, stand-ups, and retrospectives.
- Support end-to-end testing efforts, including system testing, UAT coordination, and hands-on testing.
- Track and help resolve issues during release cycles.
- Maintain clear and up-to-date documentation for platform features, changes, and workflows.
- Contribute to continuous improvement of ecommerce and customer-facing systems.
- Provide cover for out of hours incidents shared with the rest of the team members on the digital rota.
Leadership
- Positively represent the technology function alongside internal and external stakeholders as required.
- Create a culture of honesty, accountability and engagement within the function ensuring everyone is treated with respect.
What will you need to succeed as a Digital Business Analyst?
- 2-3 years of experience in a Business Analyst, Digital Analyst, or similar role.
- Exposure to ecommerce platforms, ideally Salesforce Commerce Cloud (SFCC) or similar (e.g. Shopify Plus, Magento, Adobe Commerce).
- Good understanding of agile delivery processes and tools (e.g. Jira, Confluence).
- Strong communication, collaboration, and organisational skills.
- Willingness to take part in hands‑on testing and release validation.
- Curiosity and empathy for the customer journey and digital experience.
Desirable
- Experience working in a retail or consumer‑facing business.
- Familiarity with CRM or order management system integrations.
If this all sounds great and you feel you are who we are looking for, let us know and apply today. At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at careers@monsoon.co.uk to request discuss any specific requirements.
Digital Business Analyst (Ecommerce and Customer) employer: Accessorize Stores
Contact Detail:
Accessorize Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Business Analyst (Ecommerce and Customer)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to digital business analysis. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills through a portfolio! If you’ve worked on projects that demonstrate your ability to gather requirements, create user stories, or improve ecommerce systems, compile them into a neat presentation to share during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Monsoon Accessorize.
We think you need these skills to ace Digital Business Analyst (Ecommerce and Customer)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ecommerce platforms and agile processes. We want to see how your skills align with the role of a Digital Business Analyst, so don’t hold back!
Showcase Your Communication Skills: As a Digital Business Analyst, strong communication is key. Use your application to demonstrate how you've effectively collaborated with stakeholders in the past. Share specific examples that show your ability to gather and clarify requirements.
Highlight Your Testing Experience: Since hands-on testing is part of the role, make sure to mention any relevant experience you have with system testing or UAT coordination. We love seeing candidates who are proactive about quality assurance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Accessorize Stores
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might be working with. Understand their roles and how they interact with the Digital Business Analyst position. This will help you demonstrate your ability to collaborate effectively and show that you’re proactive about understanding the business landscape.
✨Showcase Your Agile Knowledge
Since the role involves agile delivery processes, be prepared to discuss your experience with tools like Jira and Confluence. Bring examples of how you've contributed to sprint planning or retrospectives in the past. This will highlight your familiarity with agile methodologies and your readiness to jump into the team.
✨Prepare User Stories
Think of a few user stories relevant to ecommerce platforms that you can share during the interview. This will not only showcase your understanding of the role but also your ability to translate business needs into actionable solutions. Be ready to explain the acceptance criteria and process flows you would use.
✨Emphasise Continuous Improvement
Discuss your approach to continuous improvement in digital systems. Share any experiences where you identified issues and implemented changes that enhanced customer experience or operational efficiency. This will resonate well with the company’s values and show that you’re aligned with their commitment to growth.