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- Tasks: Build and scale products in cloud environments while automating tasks.
- Company: Join a fun, innovative tech company focused on enhancing guest experiences.
- Benefits: Competitive pay, generous leave, volunteer time off, and health benefits.
- Other info: Enjoy a flexible work schedule and a vibrant, inclusive team culture.
- Why this job: Make a real impact with cutting-edge technology in a fully remote role.
- Qualifications: Experience with cloud platforms, Terraform, and scripting skills required.
The predicted salary is between 50000 - 70000 £ per year.
Position Overview: Do you love building products people love? As a Site Reliability Engineer, you will support delivery and operation of the managed accesso Horizon product in customers’ cloud environments (AWS/Azure/GCP). You will work to deploy, operate, support customer environments, and automate tasks using Site Reliability and Cloud Engineering best practices. As a member of our Site Reliability Engineering Team, you will have the chance to collaborate on exciting projects and find creative solutions to coding obstacles.
Location: This role offers 100% remote flexibility anywhere in the United Kingdom.
Reports to: Manager, Site Reliability Engineering
Travel Requirement: 0%
What you’ll be working on:
- Provisioning and deploying accesso Horizon components to customer cloud accounts using Infrastructure as Code (Terraform) and ArgoCD.
- Maintain, improve, and create CI/CD pipelines (GitHub Actions / ArgoCD) for application and infrastructure deployments.
- Support monitoring, logging and alerting (Prometheus, Grafana, & Coralogix) and respond to alerts, along with acting as level 3 escalation.
- Lead incident triage, root cause investigation, and follow-up tasks.
- Follow security and compliance requirements for customer cloud environments (identity, secrets, network controls).
- Produce and maintain operational runbooks, deployment guides, and change notes.
- Participate in monthly on-call rotation as an L3 responder.
- Normal workdays may require time outside the normal working day.
- Learn and apply accesso Horizon product architecture and configuration.
Technologies you may work with:
- Configuration management: Terraform, Git, ArgoCD
- Cloud SQL Databases: Azure SQL, RDS
- Containerization and virtualization technologies: Cloud Kubernetes (AKS, GKE, EKS)
- Metrics and monitoring: Coralogix, Grafana and Dynatrace
- General Microservice / Application troubleshooting: Understanding logs and troubleshooting errors
What you bring to the role:
- Professional exposure to Cloud Platforms (AWS/Azure/GCP)
- Practical Experience with Terraform, Docker, Cloud Managed Kubernetes (EKS/AKS/GKE), and monitoring tools.
- Self-Managed training – learning new concepts, trialing them, and applying them
- Scripting ability using Python or Bash.
- Familiarity with Linux systems and general command–line.
- Understanding Ops and CI/CD concepts.
- Good written and verbal communication; customer-focused approach.
- Ability to work with minimal direction.
- Willingness to learn, take direction, and work within a team.
Perks & Benefits:
- Competitive compensation package including an annual bonus opportunity.
- 8-days of paid bank holiday leave and 26-days of paid annual leave.
- 8 hours of paid Volunteer Time Off.
- Inclusive Family Benefits, including a $7,500 benefit for surrogacy, adoption, and fertility.
- Robust health insurance scheme with the opportunity to participate in private medical scheme after satisfactory performance.
- Matching pension scheme (up to 8%).
- Gain unlimited access to LinkedIn Learning.
- Enjoy a flexible work schedule that aligns with your team’s schedule.
LIFE at accesso: At accesso, we believe that fun is a fundamental part of the workday! We’ve created a virtual environment with no shortage of connection. Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best. We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need.
ABOUT accesso: Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish.
Site Reliability Engineer employer: accesso
Contact Detail:
accesso Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or join relevant online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your expertise in cloud platforms and CI/CD. This not only builds your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for technical interviews by practicing coding challenges and system design questions. Use platforms like LeetCode or HackerRank to sharpen your skills, and don’t forget to brush up on your knowledge of Terraform and Kubernetes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at accesso.
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Site Reliability Engineer role. Highlight your experience with cloud platforms, Terraform, and CI/CD pipelines, as these are key to what we do at StudySmarter.
Show Off Your Skills: Don’t just list your skills; give us examples of how you've used them in real-world scenarios. Whether it’s automating tasks or troubleshooting issues, we want to see how you’ve made things scale!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate good communication skills, so let your writing reflect that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at accesso
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, like Terraform, AWS, Azure, and Kubernetes. Be ready to discuss your experience with these tools and how you've used them in past projects.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled coding obstacles or incidents in previous roles. Highlight your approach to incident triage and root cause analysis, as this will demonstrate your ability to handle real-world challenges.
✨Understand CI/CD Concepts
Brush up on your knowledge of CI/CD pipelines and be prepared to discuss how you've implemented or improved them in your work. This is crucial for the role, so showing a solid understanding will set you apart.
✨Communicate Clearly
Since good written and verbal communication is key, practice explaining complex technical concepts in simple terms. This will not only help you during the interview but also show that you can effectively communicate with team members and customers.