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- Tasks: Build and scale products in cloud environments while automating tasks with cutting-edge tech.
- Company: Join accesso, a fun and innovative tech company transforming guest experiences.
- Benefits: Enjoy competitive pay, generous leave, health benefits, and unlimited learning opportunities.
- Other info: Be part of a diverse team that values creativity and work-life balance.
- Why this job: Make a real impact on exciting projects while working remotely and flexibly.
- Qualifications: Experience with cloud platforms, Terraform, and a passion for learning new tech.
The predicted salary is between 50000 - 70000 ÂŁ per year.
Do you love building products people love? As a Site Reliability Engineer, you will “make things scale” which includes supporting delivery and operation of the managed accesso Horizon product in customers’ cloud environments (AWS/Azure/GCP). You will work to deploy, operate, support customer environments, and automate tasks using Site Reliability and Cloud Engineering best practices. This role offers 100% remote flexibility anywhere in the United Kingdom.
What you’ll be working on:
- Provisioning and deploying accesso Horizon components to customer cloud accounts using Infrastructure as Code (Terraform) and ArgoCD.
- Maintain, improve, and create CI/CD pipelines (GitHub Actions / ArgoCD) for application and infrastructure deployments.
- Support monitoring, logging and alerting (Prometheus, Grafana, Coralogix) and respond to alerts, along with acting as level 3 escalation.
- Lead incident triage, root cause investigation, and follow-up tasks.
- Follow security and compliance requirements for customer cloud environments (identity, secrets, network controls).
- Produce and maintain operational runbooks, deployment guides, and change notes.
- Participate in monthly on‑call rotation as an L3 responder.
- Normal workdays may require time outside the normal working day.
- Learn and apply accesso Horizon product architecture and configuration.
Technologies you may work with:
- Configuration management: Terraform, Git, ArgoCD
- Containerization and virtualization technologies: Cloud Kubernetes (AKS, GKE, EKS)
- Metrics and monitoring: Coralogix, Grafana, Dynatrace
- General Microservice / Application troubleshooting: Understanding logs and troubleshooting errors
What you bring to the role:
- Professional exposure to cloud platforms (AWS/Azure/GCP)
- Practical experience with Terraform, Docker, cloud managed Kubernetes (EKS/AKS/GKE), and monitoring tools.
- Self‑managed training – learning new concepts, trialing them, and applying them.
- Scripting ability using Python or Bash.
- Familiarity with Linux systems and general command‑line.
- Understanding Ops and CI/CD concepts.
- Good written and verbal communication; customer‑focused approach.
- Ability to work with minimal direction.
- Willingness to learn, take direction, and work within a team.
Benefits:
- Competitive compensation package including an annual bonus opportunity.
- 8 days of paid bank holiday leave and 26 days of paid annual leave (paid leave increases with tenure).
- 8 hours of paid Volunteer Time Off to contribute to causes close to your heart.
- Inclusive family benefits, including a $7,500 benefit for surrogacy, adoption, and fertility.
- Robust health insurance scheme with the opportunity to participate in private medical scheme after satisfactory performance.
- Matching pension scheme (up to 8%) for a secure financial future.
- Unlimited access to LinkedIn Learning to support ongoing learning and career development.
- Flexible work schedule that aligns with your team’s schedule.
LIFE at accesso:
At accesso, we believe that fun is a fundamental part of the workday. From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work‑life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits). We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech‑savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need.
ABOUT accesso:
Our team is on a mission to improve the guest experience with technology. We support some of the world’s top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso employs over 500 team members around the globe, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.
Site Reliability Engineer in London employer: accesso
Contact Detail:
accesso Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and connect with current employees at accesso. You never know who might give you a heads-up about an opportunity or even refer you directly!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving Terraform, Docker, or cloud platforms. This gives us a tangible way to see what you can do beyond just words on a CV.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and problem-solving skills. We love seeing candidates who can think on their feet, so practice coding challenges and be ready to discuss your past experiences in detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the accesso team!
We think you need these skills to ace Site Reliability Engineer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Site Reliability Engineer role. Highlight your experience with cloud platforms, Terraform, and CI/CD pipelines, as these are key to what we’re looking for!
Show Off Your Skills: Don’t just list your skills; give us examples of how you’ve used them in real projects. Whether it’s automating tasks or troubleshooting issues, we want to see how you’ve made things scale in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate good communication skills, so show us you can express your thoughts effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at accesso
✨Know Your Tech Stack
Make sure you’re familiar with the technologies mentioned in the job description, like Terraform, AWS, Azure, and Kubernetes. Brush up on your knowledge of CI/CD concepts and monitoring tools like Prometheus and Grafana. Being able to discuss these confidently will show that you’re ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. Think about coding obstacles or incidents you’ve triaged. This is your chance to demonstrate your analytical thinking and creativity in finding solutions, which is key for a Site Reliability Engineer.
✨Communicate Clearly
Since good written and verbal communication is essential, practice explaining complex technical concepts in simple terms. You might be asked to describe your past experiences or how you would approach a problem, so clarity is crucial. Remember, it’s not just about what you know, but how you convey it.
✨Embrace the Culture
Research accesso's culture and values. They emphasise fun, diversity, and work-life balance. Be prepared to discuss how you align with these values and how you can contribute to a positive team environment. Showing that you fit into their culture can set you apart from other candidates.