At a Glance
- Tasks: Build trusted relationships with enterprise customers and support their recruitment needs.
- Company: Join The Access Group, a leading UK software provider focused on innovation.
- Benefits: Enjoy 25 days leave, health contributions, and flexible working options.
- Other info: Be part of a diverse team that values authenticity and growth.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in customer relationship management and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.
About you: You enjoy building trusted relationships and being the person customers rely on. You like understanding how a business works and helping it get more value from the software it uses every day. You’re comfortable owning conversations with customers, spotting opportunities to help them grow, and working with colleagues across Access to make things happen. At Access, we’ll support you to develop your career while giving you the freedom to do your best work in a way that suits you.
Day‑to‑day, you will:
- Be the main point of contact for a portfolio of enterprise customers, building long‑term relationships based on trust and understanding.
- Work closely with customers to understand their goals and show how our software can support their recruitment and people management needs.
- Identify opportunities to retain, cross‑sell and upsell, managing the sales process with support from presales, consultancy and delivery teams.
- Coordinate with internal teams to ensure a smooth handover after a sale and a great ongoing customer experience.
Your skills and experiences might also include:
- Experience in managing and growing customer relationships within a software or technology environment.
- Confidence running meetings with a range of stakeholders, including senior leaders and decision makers.
- Experience using customer relationship management (CRM) systems to track activity and manage pipelines.
- Knowledge of recruitment or people software, or an interest in learning more about this space.
What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You.
Account Manager - Recruitment employer: Access UK
At Access, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. With a commitment to personal development, we offer tailored career progression plans, generous wellbeing benefits including 25 days of leave and charity days, and a collaborative office environment that encourages innovation. Join us in making a meaningful impact while enjoying the freedom to be yourself and love what you do.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Recruitment
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for recruitment shine through. Be genuine and relatable; they want to see the real you, not just a polished version.
✨Tip Number 3
Do your homework! Research the company and its culture before any interviews. Knowing what makes Access tick will help you tailor your conversations and show them you're a perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Access family. Let’s make this happen together!
We think you need these skills to ace Account Manager - Recruitment
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping customers and building relationships. Make it personal and relatable.
Tailor Your CV:Don’t just send a generic CV! Take the time to tailor it to the Account Manager role. Highlight your experience in managing customer relationships and any relevant software knowledge. We love seeing how you fit into our vision!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional.
Apply Through Our Website:Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Access family!
How to prepare for a job interview at Access UK
✨Know the Company Inside Out
Before your interview, take some time to research Access and its software solutions. Understand their mission, values, and the specific role of an Account Manager in recruitment. This will not only show your enthusiasm but also help you align your answers with what they’re looking for.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building trusted relationships is key. Prepare examples from your past experiences where you successfully managed customer relationships or resolved issues. Highlight how you can be the go-to person for clients and how you’ve helped them achieve their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various customer scenarios. Think about times when you identified opportunities to upsell or cross-sell and how you coordinated with internal teams to ensure a smooth process. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
