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- Tasks: Support sales by managing CRM, communicating with customers, and ensuring smooth operations.
- Company: Join Access Point, a leading sales and promotions company in Southport.
- Benefits: Up to £24,479 salary, 20 days holiday, private health insurance, and social events.
- Why this job: Be part of a fun, community-focused team while developing your skills.
- Qualifications: Strong communication, organisational skills, and experience with Microsoft Office required.
- Other info: Enjoy a unique workplace with a gym, rooftop terrace, and flexible work-life balance.
The predicted salary is between 20000 - 25000 £ per year.
Location: Southport (Office-based, 5 days per week)
Salary: Up to £24,479.00 per year
Type: Full-time, Maternity Cover
About Access Point
Access Point is a sales and promotions company with 28 years of industry experience, located in Southport. We are proud to be one of the first 50 companies awarded Aspiring level for the Liverpool Fair Employment Charter. We provide a flexible environment that promotes a good work/life balance.
Our workplace features unique areas such as a 1960s cafe, museum lounge, rooftop terrace, and a fully functional onsite gym. We actively support our local community through various initiatives and charity events.
About The Role
We are seeking a dedicated and enthusiastic Sales Support Administrator to cover maternity leave. This position requires a proactive individual who can effectively communicate with external customers and internal stakeholders while assisting in achieving sales targets.
About You
The ideal candidate will possess strong motivation and the ability to work independently with limited supervision. They will demonstrate confident communication skills essential for building rapport and maintaining relationships with key stakeholders. Additionally, they will have excellent decision-making and problem-solving abilities, coupled with a high level of accuracy and attention to detail. Strong organisational skills are crucial for managing various tasks efficiently.
Key Responsibilities
- General CRM management – creating bookings, reporting, keeping venue records up to date.
- Venue diary management.
- Updating online systems with customer data changes.
- Communicating via email and telephone with venues and customers.
- Assisting with booking issues, including contacting venues to inform them of late arrivals.
- Completing licences and RAMS (risk assessment documents) from templates.
- Creating canvass lists from various sources based on provided criteria.
- Answering the telephone and handling calls appropriately, transferring calls and coordinating accurate messages.
- Ensuring filing/scanning of documents is complete.
- Greeting visitors and dealing with incoming/outgoing post.
- Supporting the sales team to deliver excellent customer service.
Benefits
- 20 days holiday (increasing 1 day each year up to 25 days) – plus recognised bank holidays.
- Company Pension.
- Cycle to work scheme.
- Private Health Insurance Cover (after 1 year's service).
- A variety of different social events throughout the year.
Experience:
- Microsoft Office: 1 year (required)
- Organisational skills: 1 year (required)
- Communication skills: 1 year (required)
Location & Working Pattern
This is a full-time, office-based role in Southport. Candidates must be able to commute reliably or relocate prior to starting.
For more information or to send your CV, please contact Lisa Pacey on 01704 516 301 or email recruitment@apuk.net.
Location: Southport, The Old Courthouse, 2a Albert Rd, Southport PR9 0LE
Sales Support Administrator in Southport employer: Access Point Ltd
Contact Detail:
Access Point Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Southport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Access Point's social media and website. Understanding their values and community involvement can help you connect during your chat.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers and stakeholders, try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will demonstrate your ability to handle the various responsibilities of the Sales Support Administrator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Access Point team.
We think you need these skills to ace Sales Support Administrator in Southport
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your CV: Make sure to tailor your CV to the Sales Support Administrator role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary and avoid long paragraphs. We appreciate straightforward communication, especially since this role involves effective interaction with customers and stakeholders.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Access Point!
How to prepare for a job interview at Access Point Ltd
✨Know Your Stuff
Before the interview, make sure you understand Access Point's mission and values. Familiarise yourself with their community involvement and unique workplace culture. This will help you connect your answers to what they value, showing that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Show Off Your Communication Skills
As a Sales Support Administrator, effective communication is key. Prepare examples of how you've successfully communicated with customers or colleagues in the past. Think about times when you resolved issues or built relationships, and be ready to share these stories during the interview.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, so come prepared to discuss how you manage multiple tasks. You might want to bring up specific tools or methods you use to stay organised, like CRM systems or task management apps. Showing that you have a system in place will reassure them that you can handle the responsibilities of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
