Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales by managing customer communications and CRM systems.
- Company: Join Access Point, a leading sales and promotions company in Southport.
- Benefits: Up to £24,479 salary, 20-25 days holiday, private health insurance, and a fun work environment.
- Why this job: Be part of a supportive team that values community and work-life balance.
- Qualifications: Strong communication, organisational skills, and experience with Microsoft Office required.
- Other info: Enjoy unique office spaces and various social events throughout the year.
The predicted salary is between 20000 - 25000 £ per year.
Location: Southport (Office-based, 5 days per week)
Salary: Up to £24,479.00 per year
Type: Full-time, Maternity Cover
About Access Point
Access Point is a sales and promotions company with 28 years of industry experience, located in Southport. We are proud to have been awarded Aspiring level for the Liverpool Fair Employment Charter. We offer a flexible work environment that promotes a good work/life balance.
Our workplace features unique areas such as a 1960s cafe, museum lounge, rooftop terrace, and an onsite gym. We actively support local and regional causes through various community initiatives.
About The Role
We are seeking a dedicated and enthusiastic Sales Support Administrator to cover maternity leave. This position requires a proactive individual who can effectively communicate with external customers and internal stakeholders to assist in achieving sales targets.
About You
The ideal candidate will possess strong motivation and the ability to work independently with limited supervision. They will demonstrate confident communication skills essential for building rapport and maintaining relationships with key stakeholders. Additionally, they will have excellent decision-making and problem-solving abilities, coupled with a high level of accuracy and attention to detail. Strong organisational skills are crucial for managing various tasks efficiently.
Key Responsibilities
- General CRM management – creating bookings, reporting, keeping venue records up to date.
- Venue diary management.
- Updating online systems with customer data changes.
- Communicating via email and telephone with venues and customers.
- Assisting with booking issues, including contacting venues to inform them of late arrivals.
- Completing licences and RAMS (risk assessment documents) from templates.
- Creating canvass lists from various sources based on provided criteria.
- Answering the telephone and handling calls appropriately, transferring calls and coordinating accurate messages.
- Ensuring filing/scanning of documents is complete.
- Greeting visitors and dealing with incoming/outgoing post.
- Supporting the sales team to deliver excellent customer service.
Benefits include:
- 20 days holiday (increasing 1 day each year up to 25 days) – plus recognised bank holidays.
- Company Pension.
- Cycle to work scheme.
- Private Health Insurance Cover (after 1 year’s service).
- A variety of different social events throughout the year.
Experience:
- Microsoft Office: 1 year (required)
- Organisational skills: 1 year (required)
- Communication skills: 1 year (required)
This is a full-time, office-based role in Southport. Candidates must be able to commute reliably or relocate prior to starting.
For more information or to send your CV, please contact Lisa Pacey on 01704 516 301 or email recruitment@apuk.net.
Location: Southport, The Old Courthouse, 2a Albert Rd, Southport PR9 0LE
Sales Support Administrator employer: Access Point Ltd
Contact Detail:
Access Point Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, check out Access Point's social media and website. Understanding their values and community involvement can help you connect during your chat.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers and stakeholders, try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in the past. This will demonstrate your ability to handle the responsibilities of the Sales Support Administrator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Access Point team.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your CV: Make sure to tailor your CV to the Sales Support Administrator role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Access Point Ltd
✨Know Your Stuff
Before the interview, make sure you understand Access Point's mission and values. Familiarise yourself with their community involvement and unique workplace culture. This will help you connect your skills and experiences to what they value most.
✨Show Off Your Communication Skills
As a Sales Support Administrator, effective communication is key. Prepare examples of how you've successfully communicated with customers or resolved issues in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Be Organised
Demonstrate your organisational skills by bringing a well-prepared portfolio. Include your CV, references, and any relevant documents that showcase your experience with CRM systems or Microsoft Office. This shows you're detail-oriented and ready to manage tasks efficiently.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. Inquire about their community projects or how they support employee development. This not only shows your interest but also helps you determine if the company is the right fit for you.
