Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients and manage accounts while ensuring top-notch service.
- Company: Join Access Loans, part of Benefact Group, a top-rated employer.
- Benefits: Enjoy 23 days leave, pension scheme, and professional development support.
- Other info: Be part of a culture that values diversity and personal growth.
- Why this job: Make a difference in a supportive team focused on charity and community.
- Qualifications: Strong communication, time management, and analytical skills required.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the Broker Assistant role at Access Loans.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Barlborough, Chesterfield
About The Role
Access Insurance, who are proudly part of Benefact Group, are looking for a Broker Assistant to join our Barlborough office. To provide support to new and existing clients and service new and existing accounts, to include the retention of renewals to achieve company targets in accordance with company procedures and regulatory requirements. To be pro‑active in ensuring that a high quality service is provided to all clients at all times and to remain customer focused and embrace company ethics.
What You’ll Be Doing
- Ensure the system records are created and maintained for new business and existing cases.
- Respond to enquiries from clients and insurers received by telephone, letter, e‑mail.
- Issue renewals, documents and other information to clients.
- Chase and receive payments by cheque, credit card and direct debit where required.
- Issue invoices, policy documents and update client records where appropriate.
- Assist with queries and referrals from other departments where appropriate.
- Manage your personal and the departmental diary system, ensuring this is kept up to date.
What You’ll Need to Have
- Interpersonal skills
- Time management skills
- Written and verbal communication skills
- Computer skills
- Analytical and problem‑solving skills
What Makes You Stand Out
- Office experience
- Experience within the insurance industry
What We Offer
- 23 days annual leave plus bank holidays
- A pension scheme
- Financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII)
- Regular training, personal development and structured CPD sessions
- Various “happiness” perk schemes
- An internal mentoring and support structure
- A busy and challenging environment
- Regular social events and the opportunity to participate in fundraising and volunteering.
- 6 charity days per annum
- A genuine desire to see our staff succeed, grow and progress within the company
About Us
Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not-for-profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135‑year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. We are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, please let us know.
Broker Assistant in Chesterfield employer: Access Loans
Contact Detail:
Access Loans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Assistant in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Broker Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Access Loans and their values. Understand their mission to support charities and not-for-profits, and think about how your skills can contribute to that goal. Show them you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your communication skills! As a Broker Assistant, you'll need to interact with clients and insurers regularly. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Access Loans and are keen to be part of their amazing culture.
We think you need these skills to ace Broker Assistant in Chesterfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Broker Assistant role. Highlight your relevant skills and experiences that align with what we’re looking for, like your interpersonal and time management skills.
Showcase Your Communication Skills: Since written and verbal communication is key for this role, don’t shy away from demonstrating your ability to communicate clearly and effectively in your application. Use concise language and a friendly tone!
Highlight Relevant Experience: If you’ve got any office or insurance industry experience, make it stand out! We love seeing how your background can contribute to our team and help us provide top-notch service to our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Access Loans
✨Know Your Stuff
Before the interview, make sure you understand the role of a Broker Assistant and the insurance industry basics. Familiarise yourself with Access Loans and their mission to support charities. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Skills
Highlight your interpersonal, time management, and communication skills during the interview. Prepare examples from your past experiences that demonstrate how you've successfully managed client relationships or resolved issues. This will help you stand out as a candidate who can thrive in a customer-focused environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if Access Loans is the right fit for you. Remember, interviews are a two-way street!
✨Be Yourself
Access Loans values a collaborative and inclusive culture, so don’t be afraid to let your personality shine through. Be honest about your experiences and aspirations, and show your passion for making a difference. Authenticity can leave a lasting impression on the interviewers.