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- Tasks: Support clients and manage accounts in a dynamic insurance environment.
- Company: Join Access Insurance, part of Benefact Group, a socially responsible organisation.
- Benefits: Enjoy 23 days annual leave, pension scheme, and professional development support.
- Why this job: Make a real impact while growing your career in a supportive team.
- Qualifications: Strong communication, time management, and analytical skills are essential.
- Other info: Participate in charity events and enjoy a vibrant workplace culture.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Barlborough, Chesterfield
About the role:
Access Insurance, part of Benefact Group, is looking for a Broker Assistant to join our Barlborough office. The role involves providing support to new and existing clients, servicing accounts, retaining renewals to meet company targets, and ensuring high-quality service at all times.
What you’ll be doing:
- Ensure system records are created and maintained for new business and existing cases.
- Respond to enquiries from clients and insurers received by telephone, letter, e-mail.
- Issue renewals, documents and other information to clients.
- Chase and receive payments by cheque, credit card and direct debit where required.
- Issue invoices, policy documents and update client records, where appropriate.
- Assist with queries and referrals from other departments, where appropriate.
- Manage personal and departmental diary system, ensuring it is kept up to date.
What you’ll need to have:
- Interpersonal skills
- Time management skills
- Written and verbal communication skills
- Computer skills
- Analytical and problem-solving skills
What makes you stand out:
- Office experience
- Experience within the insurance industry
What we offer:
- 23 days annual leave plus bank holidays
- A pension scheme
- A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII)
- Regular training, personal development and structured CPD sessions
- Various “happiness” perk schemes
- An internal mentoring and support structure
- A busy and challenging environment
- Regular social events and the opportunity to participate in fundraising and volunteering – 6 charity days per annum
- A genuine desire to see our staff succeed, grow and progress within the company
About us:
Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not-for-profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, giving away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor. We are committed to creating an inclusive culture and building an environment where each person feels valued and respected.
If you need any additional support during the recruitment process, please let us know.
Broker Assistant in Chesterfield employer: Access Insurance Services
Contact Detail:
Access Insurance Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Assistant in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at Access Insurance or similar companies. A friendly chat can open doors and give you insights that might just land you that Broker Assistant role.
✨Tip Number 2
Prepare for the interview by practising common questions related to client service and account management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your skills effectively!
✨Tip Number 3
Show off your interpersonal skills during the interview! Remember, this role is all about communication and building relationships. Be sure to highlight any past experiences where you’ve successfully managed client interactions or resolved issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Access Insurance. Let’s get you started on this exciting journey!
We think you need these skills to ace Broker Assistant in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Broker Assistant role. Highlight your relevant experience, especially in customer service and the insurance industry, as this will make you stand out to us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it concise but engaging!
Show Off Your Communication Skills: Since written and verbal communication is key for this role, ensure your application is clear and free of errors. This is your first impression, so let your personality come through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Access Insurance Services
✨Know Your Stuff
Before the interview, make sure you understand the basics of the insurance industry and the specific role of a Broker Assistant. Brush up on key terms and processes, as this will show your enthusiasm and readiness to contribute.
✨Show Off Your Interpersonal Skills
Since the role involves a lot of client interaction, be prepared to demonstrate your interpersonal skills. Think of examples from your past experiences where you successfully managed client relationships or resolved issues effectively.
✨Time Management is Key
The job requires excellent time management skills. Be ready to discuss how you prioritise tasks and manage your workload. You could even share a specific instance where your time management made a difference in a previous role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. Consider asking about the team dynamics or what success looks like for a Broker Assistant at Access Insurance.
