At a Glance
- Tasks: Manage credit control, customer accounts, and provide admin support in a dynamic environment.
- Company: Join Capital Garage Doors, a respected wholesaler with a strong history since 1978.
- Benefits: Enjoy competitive salary, 4 weeks holiday, healthcare plan, and a supportive team.
- Other info: Stable work environment with opportunities for professional growth and training.
- Why this job: Be part of a growing company and make a real impact on customer satisfaction.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 26100 - 31900 £ per year.
- Credit Controller & Administrator – Crawley
- Competitive salary
Capital Garage Doors are one of the South East’s longest-established and most respected garage door and spares wholesalers, proudly serving customers since 1978.
As part of the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.
We are looking for an experienced and organised Credit Controller & Admin Assistant to join our team in Crawley.
This is a varied role combining credit control, accounts receivable and general administration, as well as managing product warranty claims with customers and manufacturers.
You will play an important role in maintaining effective credit control, ensuring customer accounts are kept up to date and providing administrative support across the business.
This is an excellent opportunity for someone who is organised, confident communicating with customers, and enjoys taking ownership of their workload within a busy and growing company.
What We Offer
- Competitive salary
- 4 weeks holiday plus bank holidays
- Company pension
- Healthcare cash plan
- Friendly and supportive team environment
- Full product and systems training provided
- Stable, long-established and growing company
The Role / Responsibilities
- Managing credit control and proactively chasing outstanding customer accounts
- Monitoring aged debt and following up overdue invoices
- Allocating BACS receipts and maintaining accurate customer account records
- Carrying out bank reconciliations
- Undertaking customer credit searches and checks
- Setting up and maintaining new customer accounts
- Managing product warranty claims from initial enquiry through to resolution
- Liaising with customers, manufacturers and suppliers regarding warranty claims
- Maintaining accurate records and documentation
- Providing general administrative support to the wider business
- What We’re Looking For
- Previous credit control and administrative experience
- Confident and professional when discussing outstanding accounts with customers
- Strong communication and customer service skills
- Organised and able to manage multiple tasks effectively
- Comfortable working independently and managing your own workload
- Proactive approach to resolving queries and outstanding issues
- Good IT skills, including email and Microsoft Office
- Strong attention to detail and accuracy
- Professional and approachable manner
Desirable Experience
- Previous accounts receivable or finance administration experience
- Sage 200 experience would be advantageous, although training will be provided
- Experience managing warranty claims or dealing with suppliers
- Experience within garage doors, construction, home improvements, wholesale or trade-related industries
- Working Hours
- Monday – Friday: 8:00am – 5:00pm
If you’re looking for a long-term opportunity with a respected and growing company, we’d love to hear from you.
Credit Controller & Administrator in Crawley employer: Access Garage Doors
Access Garage Doors is an exceptional employer, offering a supportive and friendly team environment in New Malden, Surrey. With competitive salaries, commission opportunities, and comprehensive benefits including a company vehicle and healthcare cash plan, we prioritise employee growth and satisfaction. Join us to be part of a well-established company that values outstanding customer service and invests in your professional development.
