Branch Admin & Customer Support – Croydon (Full Training)
Branch Admin & Customer Support – Croydon (Full Training)

Branch Admin & Customer Support – Croydon (Full Training)

Full-Time 22000 - 26000 £ / year (est.) No home office possible
Access Garage Doors LTD

At a Glance

  • Tasks: Join our team to process orders, manage invoicing, and support customers.
  • Company: Access Garage Doors Ltd, a trusted name with over 40 years of experience.
  • Benefits: Enjoy a health cash plan, friendly work environment, and full training.
  • Why this job: Kickstart your career in a supportive role with hands-on training and growth opportunities.
  • Qualifications: Previous office admin experience, IT skills, and strong communication abilities.
  • Other info: Dynamic role with occasional travel and onsite work; immediate start preferred.

The predicted salary is between 22000 - 26000 £ per year.

Access Garage Doors Limited, established over 40 years, requires an enthusiastic, organised and reliable individual to join their busy Sales Office in Croydon, Surrey.

The successful candidate should have previous office administration experience, be IT literate and have strong numeric skills, along with excellent communication and a good telephone manner. Experience of Xero would be useful; however, full training will be provided.

Duties Include:

  • Processing Orders
  • Invoicing
  • Banking
  • Running Weekly/Monthly Reports
  • Petty Cash
  • Answering the Telephone
  • Dealing with Customers
  • Travel to other branches to cover
  • Provide cover on Saturday as required
  • Assist with deliveries and occasional onsite work – heavy lifting involved

Experience working in the Garage Door/Construction Industry is preferred. A clean driving licence – maximum 3 points is acceptable.

Working hours are 7:30am-5pm Monday – Friday. An immediate start is preferred.

Company health cash plan and friendly working conditions with full training provided.

Branch Admin & Customer Support – Croydon (Full Training) employer: Access Garage Doors LTD

Access Garage Doors Ltd is an excellent employer, offering a supportive and friendly work environment in Croydon, where employees can thrive with full training and development opportunities. With a focus on teamwork and customer satisfaction, the company provides a health cash plan and encourages growth within the garage door and construction industry, making it a rewarding place for those seeking meaningful employment.
Access Garage Doors LTD

Contact Detail:

Access Garage Doors LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Admin & Customer Support – Croydon (Full Training)

Tip Number 1

Get to know the company! Research Access Garage Doors Ltd and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since the role involves dealing with customers and answering the phone, it’s crucial to sound confident and friendly. Try role-playing common customer scenarios with a friend to get comfortable.

Tip Number 3

Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or handled a busy environment. This will demonstrate your ability to thrive in their fast-paced office.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Branch Admin & Customer Support – Croydon (Full Training)

Office Administration
IT Literacy
Numeric Skills
Communication Skills
Telephone Manner
Xero
Order Processing
Invoicing
Banking
Report Generation
Petty Cash Management
Customer Service
Driving Licence
Heavy Lifting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous office administration experience and IT skills. We want to see how your background fits with the role, so don’t be shy about showcasing your strengths!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Branch Admin & Customer Support role. Be enthusiastic and let us know what excites you about joining our team.

Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to check for any typos or errors before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Access Garage Doors LTD

Know Your Stuff

Make sure you brush up on your office administration skills and be ready to discuss your previous experience. Familiarise yourself with the duties listed in the job description, especially processing orders and invoicing, as these will likely come up during the interview.

Show Off Your IT Skills

Since being IT literate is a must, be prepared to talk about your experience with software like Xero or any other relevant tools. If you haven’t used Xero before, mention your willingness to learn quickly, as full training will be provided.

Communicate Clearly

Excellent communication is key for this role, so practice articulating your thoughts clearly. Think of examples where you've successfully dealt with customers or resolved issues over the phone, as this will demonstrate your strong telephone manner.

Be Ready for Practical Questions

Given that the role involves some heavy lifting and occasional onsite work, be prepared to discuss your physical capabilities and any relevant experience. It’s also a good idea to have a clean driving licence, so make sure you mention that if applicable!

Branch Admin & Customer Support – Croydon (Full Training)
Access Garage Doors LTD

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