Level 3 Business Administrator – International Translation Limited in Liverpool

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International Translations Limited is one of the UK’s longest-established language service providers, helping businesses communicate confidently around the world.

We work with organisations of all sizes, delivering high-quality translation, interpreting, localisation, transcreation, voiceover and subtitling services across a wide range of industries.

We’re a growing, ambitious business looking for someone who wants to become an integral part of our team.

This is an exciting opportunity for a motivated individual who enjoys building relationships, solving problems and taking ownership of projects from start to finish.

The Role

As Junior Project Manager, you will be responsible for ensuring language projects are delivered smoothly, on time and to the highest standard.

You’ll act as the main point of contact for clients, coordinate our network of professional linguists, and help identify opportunities to expand our relationships with customers.

This is a varied role that combines customer service, project coordination, administration, sales support and financial administration.

Key Responsibilities

• Client Management
• Build strong, long-term relationships with clients.
• Respond promptly to client enquiries.
• Prepare accurate quotations and proposals.
• Manage projects from quotation through to successful completion.
• Keep clients informed throughout each project.
• Resolve customer queries professionally and efficiently.
• Identify opportunities to upsell and cross-sell additional language services.
• Project Coordination
• Allocate projects to suitable translators, interpreters and other language professionals.
• Manage projects using our project management system.
• Monitor project progress and proactively resolve any issues.
• Ensure all deadlines are achieved.
• Administration & Finance
• Create and issue client invoices.
• Chase outstanding invoices and maintain positive client relationships while doing so.
• Process supplier invoices and upload them into our accounting system.
• Maintain accurate project records and documentation.
• Ensure all project information is kept up to date and confidential.
• Business Support
• Provide outstanding customer service to both clients and suppliers.
• Support the Director in the day-to-day running and continued growth of the business.
• Contribute ideas to help develop client relationships and grow existing accounts.

To apply you need

Please send a CV and covering letter to express your interest in this vacancy.

• Highly organised with excellent attention to detail.
• Reliable and someone who takes pride in their work.
• Self-motivated and able to work independently.
• A proactive self-starter who enjoys taking ownership.
• Keen to learn and develop new skills.
• Confident speaking with professionals and decision-makers in large organisations.
• Friendly, approachable and professional.
• Able to prioritise multiple projects and work under pressure.
• Commercially aware, with an eye for opportunities to add value for clients.
• Committed to delivering exceptional customer service.
• Excellent organisational and time management skills.
• Experience in a customer-facing or administrative role.
• Ability to manage multiple tasks simultaneously.
• Professional telephone manner.
• Strong problem-solving skills.
• Experience within the translation, localisation or professional services industry.
• What We Are Looking For

More than anything, we’re looking for someone who wants to become part of our journey.

You’ll work closely with the Director and play an important role in shaping the future of the business.

We want someone who genuinely enjoys helping clients, takes ownership of their work, and is excited by the opportunity to contribute ideas, improve processes and grow alongside the company.

If you’re ambitious, dependable and looking for a role where your contribution will genuinely make a difference, we’d love to hear from you.

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