At a Glance
- Tasks: Support our sales team and learn all about the property industry.
- Company: Join Northwood, a friendly and growing team in the property sector.
- Benefits: Gain a recognised qualification, full training, and career progression opportunities.
- Other info: Enjoy a supportive environment and develop valuable skills for your future.
- Why this job: Kickstart your career in estate agency with hands-on experience and support.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
The predicted salary is between 18000 - 25000 £ per year.
At Northwood Southport & Ormskirk, we’re looking for an enthusiastic and motivated Sales Apprentice to join our friendly and growing team. This is an excellent opportunity for someone looking to start a career in the property industry while gaining valuable workplace experience and professional qualifications.
Working alongside our experienced Sales team, you will learn all aspects of residential estate agency, customer service and sales administration within a busy, fast-paced office environment.
The Role
As a Sales Apprentice, you’ll support the day-to-day running of our sales department while developing the skills needed for a successful career in estate agency. No previous property experience is required—we’re looking for the right attitude, enthusiasm and willingness to learn.
To apply you need:
- Please send a CV and covering letter to express your interest in this vacancy.
- Welcome customers to the office and provide a friendly, professional first impression.
- Answer telephone and email enquiries from buyers, sellers and solicitors.
- Assist with arranging property valuations and viewings.
- Accompany experienced colleagues on property viewings (and conduct viewings independently once fully trained).
- Obtain viewing feedback from buyers and communicate this to property owners.
- Maintain accurate property records and update our property management systems.
- Prepare sales documentation and marketing information.
- Assist with Anti-Money Laundering (AML) and identification checks.
- Support the progression of property sales from offer agreed through to completion.
- Assist with filing, scanning and maintaining electronic records.
- Learn about property legislation, compliance and industry best practice.
- Provide excellent customer service to buyers, sellers and business partners.
What You'll Learn
Throughout your apprenticeship you’ll gain practical experience in:
- Customer Service
- Property Marketing
- Property Law & Compliance
- AML Regulations
- Negotiation Skills
- Business Administration
- Professional Communication
You’ll receive full training and ongoing support from our experienced team.
What We're Looking For
We’d love to hear from you if you are:
- Friendly and approachable
- Well presented and professional
- Enthusiastic with a positive attitude
- Keen to learn and develop new skills
- Organised with good attention to detail
- Confident speaking to people both face-to-face and over the phone
- A team player who enjoys helping others
- Comfortable using computers and Microsoft Office (Word, Outlook and Excel)
- Able to manage your workload and prioritise tasks
Working Hours
Monday to Friday: 9:00am – 5:00pm
One Saturday per month: 9:30am – 2:00pm (with time off in lieu where applicable)
What We Offer
- A recognised apprenticeship qualification.
- Full training and mentoring.
- A supportive and friendly working environment.
- Opportunity to build a long-term career within the property industry.
- Career progression opportunities within Northwood.
Level 3 Customer Service Specialist – Northwood employer: Access Further Education Ltd
At Northwood Southport & Ormskirk, we pride ourselves on being an excellent employer that fosters a supportive and friendly work culture. As a Sales Apprentice, you will not only gain valuable experience in the property industry but also benefit from full training and mentoring, ensuring your professional growth and career progression within our dynamic team. Join us in a vibrant office environment where your enthusiasm and willingness to learn will be nurtured, paving the way for a rewarding career in estate agency.
Contact Details:
Access Further Education Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Level 3 Customer Service Specialist – Northwood
✨Tap into Local Real Estate Networks
Get involved with local real estate groups or associations in your area. These communities often share apprenticeship opportunities and can provide valuable insights and connections in the industry. Attend their meetups and workshops to show your enthusiasm and dedication!
✨Leverage Social Media to Showcase Your Passion
Platforms like Instagram and LinkedIn are great for sharing your journey and insights about real estate trends. Post about properties you admire or market trends you follow – it shows potential employers at Access Further Education Ltd that you're genuinely interested in the field!
✨Connect with Mentors in the Field
Reaching out to experienced professionals for informal chats can open doors. They might point you towards apprenticeship opportunities at Access Further Education Ltd or provide guidance that gives you an extra edge during interviews. Don’t be shy!
✨Check Out Local Property Shows and Open Houses
These events are a goldmine for apprenticeship findings! Not only do they help you meet industry insiders, but you can also learn directly about on-the-ground operations and current market conditions. Plus, it shows you're proactive and ready to dive into the real estate world!
We think you need these skills to ace Level 3 Customer Service Specialist – Northwood
Some tips for your application 🫡
Show Your Interest in Real Estate:When applying for an apprenticeship in real estate with Access Further Education Ltd, make sure to convey your genuine passion for the industry. Talk about why you're interested in this field, perhaps mentioning any specific aspects of real estate that excite you, like property management or market analysis. This gives a great vibe to your application and helps you stand out.
Highlight Relevant Courses or Projects:Since this is an apprenticeship, it's useful to mention any relevant coursework or projects you’ve done, such as taking finance or marketing classes, or participating in community events related to real estate. Be sure to include any work experience, even if it's just voluntary, that can showcase your understanding of the market or customer service skills.
Craft a Personalised Cover Letter:Don’t skimp on the cover letter! Use it to show how you’ll benefit from the apprenticeship while also explaining how you can contribute to Access Further Education Ltd. Discuss what you hope to learn and how the experience will help you grow in the real estate sector, while also aligning your goals with the company's ethos.
Use Clear and Simple Language in Your CV:Make sure your CV is straightforward and professional without being too formal. List your education and experiences clearly, but don’t forget to include any necessary certifications related to real estate. Avoid jargon unless you're sure it’s relevant and understood in the sector—it’s all about making it easy for the recruiters at Access Further Education Ltd to see why you’re a great fit!
How to prepare for a job interview at Access Further Education Ltd
✨Brush Up on Property Jargon
Given we're diving into real estate, it's crucial to familiarise yourself with common industry terms and jargon. Being able to chat about things like property valuation, market trends, and lease agreements will show you're serious about the field and have done your homework. Plus, it gives you the confidence to engage more meaningfully during the interview.
✨Know Your Local Market
Being an apprentice in real estate means you'll need to have a handle on the local property market. Look into recent sales, average prices, and neighbourhood dynamics in your area. Being able to reference these specifics not only demonstrates your interest but also shows that you’re ready to hit the ground running with Access Further Education Ltd.
✨Prepare for Scenario Questions
You might encounter scenario-based questions during the interview focused on customer interactions or client management. Think about how you’d handle tricky situations, like dealing with a difficult client or negotiating a deal. Have a few examples in mind so you can showcase your problem-solving abilities and interpersonal skills.
✨Highlight Your Willingness to Learn
As an apprentice, your eagerness to learn is key! Emphasise that you're open to mentorship and ready to soak up all the knowledge you can. Share specific examples of how you’ve shown initiative in the past or learned new skills, showing that you’re motivated to grow right alongside Access Further Education Ltd.
