Student Services & Engagement Advisor

Student Services & Engagement Advisor

Full-Time 27830 - 27830 £ / year (est.) On-site
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At a Glance

  • Tasks: Guide learners through course info, enrolment, and support services.
  • Company: Access Education Group, a friendly and supportive team in Plymouth.
  • Benefits: Pro-rata pay for 40 weeks, with a focus on learner wellbeing.
  • Other info: Contract from 1 September 2026 to 16 July 2027.
  • Why this job: Be the first point of contact and make a real difference in students' lives.
  • Qualifications: Proactive, well-organised individuals with a passion for supporting learners.

The predicted salary is between 27830 - 27830 £ per year.

Access Education Group is seeking a friendly Learner Services Advisor to join our Plymouth team.

You will be the first point of contact for learners, guiding them through course information, enrolment, and support services.

The role spans 40 weeks (38 term time + 2 weeks) with pro-rata pay and a contract running from 1 September 2026 to 16 July 2027.

A proactive, well-organised approach is essential to support learner wellbeing and engagement.

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Student Services & Engagement Advisor employer: Access Further Education Ltd (Trading as Access Creative College)

Access Creative College in Bristol is an exceptional employer, dedicated to fostering a vibrant and inclusive work culture that prioritises professional development and employee growth. As a Senior Lecturer in Game Development & Software Engineering, you will not only enjoy a competitive salary but also the opportunity to inspire and shape the future of students, making a meaningful impact in their lives and the wider community.

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Contact Details:

Access Further Education Ltd (Trading as Access Creative College) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Student Services & Engagement Advisor

✨Connect with Local Educational Institutions

Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.

✨Leverage Professional Education Networks

Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Access Further Education Ltd (Trading as Access Creative College) just waiting for the right candidate!

✨Showcase Your Passion for Lifelong Learning

In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!

✨Apply Through Our Website

Don't forget to check out our careers page at Access Further Education Ltd (Trading as Access Creative College). Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.

We think you need these skills to ace Student Services & Engagement Advisor

Customer Service
Communication Skills
Organisational Skills
Proactive Approach
Learner Support
Course Information Guidance
Enrolment Assistance

Some tips for your application 🫡

Highlight Your Experience in Education:When crafting your CV for the Student Services & Engagement Advisor role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!

Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!

Connect Your Passion to Our Mission:At Access Further Education Ltd (Trading as Access Creative College), we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!

Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!

How to prepare for a job interview at Access Further Education Ltd (Trading as Access Creative College)

✨Showcase Your Passion for Lifelong Learning

When interviewing for a role in adult continuing education at Access Further Education Ltd (Trading as Access Creative College), it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!

✨Prepare for Adult Education Methodologies

Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.

✨Discuss Your Experience with Diverse Learners

At Access Further Education Ltd (Trading as Access Creative College), you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.

✨Demonstrate Your Ability to Collaborate

Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.