At a Glance
- Tasks: Support campus facilities and IT systems for an exceptional student experience.
- Company: Join Access Creative College, a leading provider in creative education.
- Benefits: Generous holiday, wellbeing perks, staff discounts, and enhanced leave.
- Other info: Dynamic environment with opportunities for creativity and growth.
- Why this job: Be the tech hero on campus, making a real difference for students and staff.
- Qualifications: Strong technical skills and a passion for supporting others.
The predicted salary is between 30000 - 40000 € per year.
To support the smooth running of the Campus, working closely with the Facilities and Campus Managers to ensure that the buildings, facilities and services are provided and maintained to all company and legislative standards. To provide front line technical, IT, resources and facilities related support to students and staff with the focus on the provision of an exceptional student experience. This may include support at differing locations depending on the needs of the campus and business as a whole.
Key responsibilities
- Support the setup, maintenance and day-to-day operation of IT and AV equipment across campus, including Mac OS, Windows, ChromeOS, Google Workspace and JAMF systems.
- Provide front-line technical support, troubleshooting and resolving issues with IT networks, classroom AV systems, and specialist equipment.
- Maintain and repair equipment, including basic electronic repairs, cable making and replacement of serviceable parts.
- Carry out general building and facilities maintenance tasks using hand and power tools where required.
- Act as first point of contact for staff and students needing technical or facilities support.
- Manage and coordinate equipment and room bookings, ensuring resources are correctly issued and tracked.
- Schedule and complete routine testing and preventative maintenance across systems and equipment.
- Liaise with external contractors for maintenance, upgrades and compliance checks including electrical, fire and security systems.
- Support the safe operation of the site including keyholding duties, opening and closing the building and responding to alarm callouts where required.
- Support the planning and delivery of room upgrades, facility improvements and resource procurement with the Campus Facilities Manager.
- Assist with inductions, user training and technical support for specialist spaces and student projects.
- Work closely with IT teams to ensure reliable infrastructure across the site.
- Support events, exams and teaching delivery through setup and technical assistance.
Desirable technical experience includes
- Adobe Creative Suite, music production tools (Logic Pro, Ableton Live), AV and lighting systems (including DMX), streaming platforms and hardware (e.g. ATEM, OBS), and experience with VR, gaming engines (Unity, Unreal, Blender), cameras and multimedia equipment.
Who are we?
We are ‘Access Creative College’ (ACC), formerly known as Access to Music, and were founded in 1992. We’re an Ofsted ‘Good’ provider that reach every corner of the country, with 7 campuses and over 2,500 students nationwide. We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport.
What we offer?
- Generous Holiday Allocation.
- Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work.
- Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
- Paid Leave: Enhanced Maternity, Paternity and Sick pay.
A full job description and person specification is available for download alongside our full benefits booklet. Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. Enhanced DBS clearance will be required prior to commencing the role.
Technician employer: Access Education Group
Access Creative College is an exceptional employer that prioritises the well-being and professional growth of its staff. With a strong commitment to diversity and inclusivity, employees benefit from generous holiday allocations, comprehensive wellbeing programmes, and opportunities for skill development in a vibrant campus environment. Working at ACC not only allows you to support students in their creative journeys but also offers access to a wide range of employee discounts and benefits, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Technician
✨Tip Number 1
Network like a pro! Reach out to current employees at Access Creative College on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Technician role.
✨Tip Number 2
Show off your skills! If you have experience with AV systems or IT support, consider creating a portfolio or a short video demonstrating your technical prowess. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to IT and facilities management. We recommend practising with a friend or using mock interview tools to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Access Creative College.
We think you need these skills to ace Technician
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical and practical skills in your application. We want to see how you can support the smooth running of our campus facilities and IT systems, so don’t hold back on showcasing your experience!
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific experiences that relate to the responsibilities listed, like troubleshooting IT networks or maintaining AV equipment. This shows us you’re serious about the role!
Be Personable:Remember, we’re looking for someone who can provide exceptional support to students and staff. Use a friendly tone in your application to reflect your ability to be approachable and helpful. We love a good personality!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Access Education Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with the systems mentioned in the job description like Mac OS, Windows, and Google Workspace. Be ready to discuss your experience with troubleshooting IT issues and maintaining AV equipment, as this will show you're prepared for the hands-on nature of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Whether it’s fixing a classroom AV system or resolving network issues, having specific scenarios ready will demonstrate your ability to think on your feet and provide exceptional support.
✨Familiarise Yourself with the Campus Environment
Research Access Creative College and its campuses. Understanding their facilities and the student experience will help you tailor your answers and show that you’re genuinely interested in contributing to their mission of providing an exceptional student experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. Inquire about the types of projects you might support or how the team collaborates with external contractors. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.
