Assistant Head of Student Support

Contract Type: Permanent/Full Time

Hours: 37.5 hours per week (on site)

Location: London

Salary: £41,300 - £49,400 per annum

About You

This role is pivotal in ensuring, through effective leadership and management, that all students receive high quality learning, pastoral, Maths & English and academic support. This role will also be responsible for the effective budgeting and line management of campus support staff. The position will work alongside the Management Team to ensure that the students receive high quality learner experiences whilst driving the campus goals and targets specifically in relation to student outcomes. This role will also act as our Exam Officer and have responsibility in dealing with external organisations from awarding bodies to local authorities and agencies.

Who are we?

We are 'Access Creative College' (ACC), formerly known as Access to Music, and were founded in 1992. We're an Ofsted 'Good' provider that reach every corner of the country, with 7 campuses and over 2,500 students nationwide. We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport.

What we offer?

• Generous Holiday Allocation
• Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
• Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
• Paid Leave: Enhanced Maternity, Paternity and Sick pay.

Duties & Responsibilities

• Lead on effective budgetary management of support and Maths & English, to include local authority funding and campus staffing budgets;
• Contribute to a thorough and rigorous self-assessment process and successfully deliver an annual quality improvement plan within student support and Maths & English;
• As part of the campus management team, contribute to the successful implementation of current delivery strategies within areas of responsibility inclusive of Maths & English;
• Implement and oversee a robust governance schedule that supports and challenges the staff team whilst positively impacting performance;
• Provide visible and decisive leadership in response to emerging issues.

• Communicate effectively and regularly through team meetings with support and Maths & English staff;
• To lead on ALS & M&E timetabling and planning, in collaboration with the campus management team;
• Effective performance management, utilisation and deployment of ASL and M&E staff;
• Undertake professional development reviews with staff within the curriculum area(s);
• Identify staff training needs and encourage professional and personal development;
• Supervise staff effectively and act as a mentor for new staff, where appropriate;
• Take decisive action to ensure both high standards and performance are achieved;
• Assist with the selection and appointment of staff within the support team or wider campus, where applicable;
• Review and manage weekly, monthly or annual performance targets for support and M&E staff.

• Responsible for the effective review, recruitment and ongoing management of SEND students (including those with an EHCP), ensuring campuses are equipped to provide the necessary support;
• To lead on student at risk strategies, alongside curriculum managers, to ensure high levels of student engagement;
• To effectively manage pastoral care, mental health and wellbeing support within the campus;
• To undertake the role as lead DSL and effectively manage the campus designated safeguarding team to ensure a safe student environment;
• To be responsible for the overall management and effective use of the internal learner management systems in line with company policy and procedures;
• Leading and coordinating on communication with external agencies in the instance of safeguarding or wider student support needs.

• To be the campus Exams Officer to ensure that all exam requirements across the curriculum areas are facilitated and managed effectively and compliantly;
• To drive forward campus performance of Maths & English through targeted interventions and a close working relationship with M&E teachers.

• As a member of the Management Team, contribute actively and flexibly to the overall management and administration of the campus;
• Deputising for the Director of Campus if needed.
• Effectively represent the interests of the Campus with stakeholders, major clients and the community in all matters relevant to the duties of the role;
• Management, understanding and utilisation of all relevant internal systems and processes;
• Understand and be committed to the organisation's Health and Safety Policy statement and its safety priorities and be aware of his/her contribution to such priorities;
• Actively promote equality and diversity in the workplace and through the curriculum, in line with College Policies and procedures, setting the tone for professional standards of behaviour between colleagues and learners;
• Be familiar with Safeguarding Children and Young People requirements as outlined in the Safeguarding and Prevent policies and comply with its requirements to safeguard and protect the welfare of children and vulnerable adults;
• Undertake such additional duties or projects as the Director of Campus may determine from time to time.

Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.

Enhanced DBS clearance will be required.