At a Glance
- Tasks: Support campus operations, maintain equipment, and assist students and staff with technical needs.
- Company: Join Access Creative College, a leading provider in creative education with 7 campuses nationwide.
- Benefits: Enjoy generous holidays, wellbeing perks, staff discounts, and enhanced paid leave.
- Other info: Flexible hours with opportunities for evening and weekend events.
- Why this job: Be part of a vibrant community focused on exceptional student experiences and creativity.
- Qualifications: No specific qualifications required; just a passion for tech and helping others.
The predicted salary is between 19800 - 21000 € per year.
Main Role Objective
To support the smooth running of the Campus, working closely with the Facilities and Campus Managers to ensure that the buildings, facilities and services are provided and maintained to all company and legislative standards.
Access Creative College Manchester
Contract Type: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £25,000
To provide front line technical, IT, resources and facilities related support to students and staff with the focus on the provision of an exceptional student experience.
This may include support at differing locations depending on the needs of the campus and business as whole.
Duties And Responsibilities
- Assisting the Campus Team in the setup and maintenance of equipment for lessons, coursework, exams and special events.
- Ensuring all facilities and resources are clean, tidy and well maintained.
- Acting as point of contact on site for Students and Staff requiring assistance and / or support with equipment, facilities and resources.
- Responding to and resolving support requests in a timely manner.
- Overseeing equipment booking systems, booking resources out to staff and students.
- Setting up equipment for and supporting with live events, open days and other special events, including evenings and weekends as required.
- Implementing a regular preventative maintenance schedule to ensure equipment and facilities are always in good order and fully functional.
- Liaising with external contractors with regards to electrical, security, fire alarm maintenance and upgrade work.
- Ensuring that building systems (alarms etc) are tested routinely across site and accurate records are maintained in line with company processes and procedures.
- Supporting students and staff with the set up and break down of technical and specialist resources.
- Acting as keyholder for the site, being responsible for opening / closing the building in line with shift pattern and being available out of hours to answer alarm call outs.
- Working with the Facilities Manager to plan and upgrade facilities, including budgeting for works and appointing contractors.
- Working with the technician team to plan and implement room upgrades and redesigns.
- Assisting with the creation and management of inductions and user tests for specialist facilities.
- Managing room bookings, working with the Head of Center in timetabling sessions and resources.
- Offering support to student projects and outside events by keeping an overview of the curriculum and consulting with tutors.
- Liaising with IT technicians and central IT team to ensure a smooth running of the IT infrastructure.
Who are we?
We are ‘Access Creative College’ (ACC), formerly known as Access to Music, and were founded in 1992. We’re an Ofsted ‘Good’ provider that reaches every corner of the country, with 7 campuses and over 2,500 students nationwide. We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport.
What we offer?
- Generous Holiday Allocation
- Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
- Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
- Paid Leave: Enhanced Maternity, Paternity and Sick pay.
A full job description and person specification is available for download alongside our full benefits booklet.
Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.
DBS Checks: Enhanced DBS clearance will be required prior to commencing the role.
Technician in Manchester employer: Access Creative College
Access Creative College is an exceptional employer located in Manchester, offering a supportive work environment that prioritises employee wellbeing and professional growth. With generous holiday allocations, comprehensive health benefits, and a commitment to diversity and inclusivity, we empower our staff to thrive while providing outstanding support to our students. Join us in fostering creativity and excellence in education, where your contributions directly enhance the student experience.
StudySmarter Expert Advice🤫
We think this is how you could land Technician in Manchester
✨Tip Number 1
Familiarise yourself with the specific equipment and facilities used at our Manchester campus. Understanding the technical aspects of what we use will help you stand out during any discussions or interviews.
✨Tip Number 2
Network with current employees or alumni from Access Creative College. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your role as a Technician.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully resolved technical issues in the past. This will show us that you're capable of handling the support requests that come your way.
✨Tip Number 4
Be ready to discuss your experience with preventative maintenance and your approach to ensuring equipment is always functional. This is crucial for maintaining the high standards we uphold at our campus.
We think you need these skills to ace Technician in Manchester
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and requirements for the Technician position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in technical support, facilities management, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your capability.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how you have successfully supported teams or managed resources in previous positions, and explain why you are a good fit for Access Creative College.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Technician role.
How to prepare for a job interview at Access Creative College
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and responsibilities of a Technician. Familiarise yourself with the specific duties, such as supporting students and staff, maintaining equipment, and liaising with contractors. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Technical Skills
Prepare to discuss your technical skills and experience relevant to the position. Be ready to provide examples of how you've successfully managed equipment, resolved IT issues, or supported events in the past. Highlight any specific tools or systems you are familiar with that may be used in this role.
✨Emphasise Communication Skills
As a Technician, you'll be the point of contact for students and staff. Be prepared to discuss how you handle communication and support requests. Share examples of how you've effectively communicated in previous roles, especially in high-pressure situations or during events.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you approach problem-solving, particularly in a technical context. Prepare to share specific instances where you've identified issues and implemented solutions, whether it's fixing equipment or improving processes. This will show your proactive attitude and ability to think on your feet.
