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- Tasks: Lead a dynamic technical team and ensure top-notch support for our creative facilities.
- Company: Join dBs Institute, a leader in empowering creative talent in the industry.
- Benefits: Enjoy generous holidays, wellbeing perks, and discounts at over 800 retailers.
- Why this job: Make a real impact while nurturing the next generation of creative professionals.
- Qualifications: Proficiency in audio equipment and AV operation; leadership experience is a plus.
- Other info: Flexible shifts with opportunities for growth in a collaborative environment.
The predicted salary is between 35000 - 45000 £ per year.
The Head Technician acts as a mentor and role model for the Plymouth technical team, collaborating closely with the Head of Centre and central Technical Manager to enhance and refine our technical support services, with a specialised focus on the facilities across our Elizabeth Court and Prideaux Court buildings. The Head Technician oversees the technical provision, implementing management and maintenance protocols to ensure the ongoing reliability of our equipment. The Senior Technician also works closely with the local Facilities Manager to help maintain the buildings. In addition to technical support, the Head Technician is dedicated to staff development, collaborating with the Central IT and Technical team to identify training needs, upskill staff, and enhance technical proficiency. Serving as a representative of dBs Institute to prospective students and external organisations, the Head Technician contributes to the institution's commitment to excellence.
Key Responsibilities
- Lead and manage the technical team, maintaining high standards and expectations
- Design and oversee equipment maintenance schedules and fault identification processes
- Support training, inductions and classroom delivery as a technical demonstrator
- Act as keyholder, including opening and closing the site and responding to alarm callouts
- Promote Health and Safety compliance across the facility
- Support development and implementation of site procedures and policies
- Manage a technical project tracking system with clear ownership and deadlines
- Communicate technical updates and changes to staff and students
- Provide first and second line IT support, liaising with central IT teams
- Manage equipment spares, repairs and budget
- Support setup for lessons, exams and events
- Oversee the Plymouth Studio and Facilities website and create training materials
- Manage room bookings and support timetabling
- Liaise with external contractors for maintenance and upgrades
- Ensure routine testing of building systems and accurate record keeping
- Support development of new technical spaces
- Assist with staff rotas to ensure adequate cover
- Contribute to leadership decisions and overall student experience
- Support risk assessments relevant to the role
- Carry out general technician duties as required
Required: Knowledge, Qualifications and Experience
- Proficiency with analogue and digital audio equipment
- Expertise in AV operation and installation
- Competence in specifying and installing technical spaces
- Experience with DAWs and troubleshooting
Desirable
- Electrical repair experience or training
- Understanding of electrical safety protocols
- Relevant degree or HND in Electronics
- Line management experience
- Health and Safety qualification
- Experience managing budgets
- Knowledge of immersive audio such as Dolby Atmos
dBs Institute is on a relentless mission to empower creative people by providing the experience, education and opportunities needed to pursue a life in the creative industries. For 25 years we’ve been focused on providing an exceptional educational experience that equips you with the technical skills, theoretical knowledge, and entrepreneurial mindset needed to succeed in a constantly evolving industry. Our goal is to empower you to think critically, approach your work with curiosity, experiment, and take risks to push the boundaries of creative technology. We’re big believers that innovation flourishes in a community that’s diverse and collaborative. That’s why we’re dedicated to creating an environment that celebrates and supports a wide range of voices and perspectives. We encourage creativity and the sharing of ideas; a space where everyone is valued and treated with respect, where every member of our community has the opportunity to contribute their unique talents and ideas. At dBs Institute, we’re nurturing a new generation of creative professionals who will use their skills and passion to make a positive impact on the world.
What we offer?
- Generous Holiday Allocation
- Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
- Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
- Paid Leave: Enhanced Maternity, Paternity and Sick pay.
Unusual Arrangements
The centre is open late nights and weekends, however this can vary depending on student needs. Shift work is shared among the Technical Team. Tech staff are expected to work at open days, which are scheduled on several Saturdays throughout the year. A full job description and person specification is available for download alongside our full benefits booklet.
Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.
DBS Checks: Enhanced DBS clearance will be required.
Head Technician in Plymouth employer: Access Creative College
Contact Detail:
Access Creative College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Technician in Plymouth
✨Tip Number 1
Network like a pro! Reach out to current employees at dBs Institute on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Head Technician role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge, especially around analogue and digital audio equipment. Be ready to discuss how you would manage the technical team and enhance training for staff.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've led a team or managed projects successfully. This will help demonstrate that you're the right fit for overseeing the technical provision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the dBs community.
We think you need these skills to ace Head Technician in Plymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for technical support and staff development aligns with our mission at dBs Institute.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background in audio equipment and AV operation can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Head Technician role at dBs Institute.
How to prepare for a job interview at Access Creative College
✨Know Your Tech Inside Out
As a Head Technician, you'll need to demonstrate your proficiency with both analogue and digital audio equipment. Brush up on your knowledge of AV operation and installation, and be ready to discuss your experience with DAWs and troubleshooting during the interview.
✨Showcase Your Leadership Skills
This role involves leading and managing a technical team, so be prepared to share examples of your line management experience. Highlight how you've supported staff development in the past and how you plan to maintain high standards within the team.
✨Emphasise Health and Safety Awareness
Health and Safety compliance is crucial in this position. Familiarise yourself with relevant protocols and be ready to discuss how you've promoted safety in previous roles. This will show that you take the responsibility seriously and understand its importance in a technical environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding equipment maintenance and fault identification. Think of specific scenarios where you've successfully managed technical issues or implemented effective solutions, as this will demonstrate your hands-on experience and critical thinking.