At a Glance
- Tasks: Support IT and AV equipment, troubleshoot issues, and maintain campus facilities.
- Company: Join Access Creative College, a vibrant community for aspiring creatives.
- Benefits: Enjoy generous holidays, wellbeing perks, and discounts at over 800 retailers.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be the tech hero on campus and help students thrive in their creative journeys.
- Qualifications: Experience with IT support and a passion for creative technology.
The predicted salary is between 28900 - 28900 £ per year.
Main Role Objective: To support the smooth running of the Campus, working closely with the Facilities and Campus Managers to ensure that the buildings, facilities and services are provided and maintained to all company and legislative standards.
Contract and Location: Access Creative College London
Contract Type: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £28,900
Key Responsibilities:
- Support the setup, maintenance and day-to-day operation of IT and AV equipment across campus, including Mac OS, Windows, ChromeOS, Google Workspace and JAMF systems.
- Provide front-line technical support, troubleshooting and resolving issues with IT networks, classroom AV systems, and specialist equipment.
- Maintain and repair equipment, including basic electronic repairs, cable making and replacement of serviceable parts.
- Carry out general building and facilities maintenance tasks using hand and power tools where required.
- Act as first point of contact for staff and students needing technical or facilities support.
- Manage and coordinate equipment and room bookings, ensuring resources are correctly issued and tracked.
- Schedule and complete routine testing and preventative maintenance across systems and equipment.
- Liaise with external contractors for maintenance, upgrades and compliance checks including electrical, fire and security systems.
- Support the safe operation of the site including keyholding duties, opening and closing the building and responding to alarm callouts where required.
- Support the planning and delivery of room upgrades, facility improvements and resource procurement with the Campus Facilities Manager.
- Assist with inductions, user training and technical support for specialist spaces and student projects.
- Work closely with IT teams to ensure reliable infrastructure across the site; support events, exams and teaching delivery through setup and technical assistance.
Desirable Technical Experience: Adobe Creative Suite, music production tools (Logic Pro, Ableton Live), AV and lighting systems (including DMX), streaming platforms and hardware (e.g. ATEM, OBS), and experience with VR, gaming engines (Unity, Unreal, Blender), cameras and multimedia equipment.
Who are we? We are ‘Access Creative College’ (ACC), formerly known as Access to Music, and were founded in 1992. We’re an Ofsted ‘Good’ provider that reach every corner of the country, with 7 campuses and over 2,500 students nationwide. We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport.
What we offer:
- Generous Holiday Allocation
- Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
- Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers
- Paid Leave: Enhanced Maternity, Paternity and Sick pay
A full job description and person specification is available for download alongside our full benefits booklet. Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. Enhanced DBS clearance will be required prior to commencing the role.
Technician in London employer: Access Creative College
Access Creative College is an exceptional employer that prioritises the well-being and professional growth of its staff. Located in London, we offer a vibrant work culture that fosters creativity and inclusivity, alongside generous holiday allocations and comprehensive wellbeing benefits. Our commitment to employee development is reflected in our supportive environment, where you can thrive while contributing to the success of our diverse student community.
StudySmarter Expert Advice🤫
We think this is how you could land Technician in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Access Creative College on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you have experience with IT and AV equipment, consider creating a portfolio or a short video showcasing your technical prowess. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to the role. We recommend practising troubleshooting scenarios that you might face as a Technician at ACC.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technician role. Highlight any relevant technical support experience, especially with IT and AV equipment, as this will catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting campus facilities and how your background makes you a great fit for our team at Access Creative College.
Show Off Your Technical Skills:Don’t hold back on showcasing your technical know-how! Mention any experience with systems like Mac OS, Windows, or even Adobe Creative Suite. We love seeing candidates who are tech-savvy and ready to tackle challenges.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Access Creative College
✨Know Your Tech Inside Out
Make sure you’re familiar with the IT and AV equipment mentioned in the job description. Brush up on your knowledge of Mac OS, Windows, ChromeOS, and Google Workspace. Being able to discuss your experience with these systems will show that you’re ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've troubleshot technical issues in the past. Think about specific instances where you resolved problems with IT networks or classroom AV systems. This will demonstrate your ability to handle the front-line support role effectively.
✨Get Hands-On with Equipment Maintenance
If you have experience with basic electronic repairs or using hand and power tools, be ready to talk about it. Share any relevant experiences where you maintained or repaired equipment, as this aligns perfectly with the responsibilities of the role.
✨Be Ready to Discuss Teamwork
Since you'll be working closely with Facilities and Campus Managers, think of examples that highlight your teamwork skills. Discuss how you’ve collaborated with others in previous roles, especially in planning and delivering projects or events.
