At a Glance
- Tasks: Welcoming customers, operating the till, and assisting with children's birthday parties.
- Company: Mini Villagers is a unique children’s role-play village and family café focused on exceptional customer service.
- Benefits: Gain a nationally recognised L3 Customer Service Practitioner qualification and free barista training.
- Other info: The position involves flexible working hours, mainly on weekends.
- Why this job: This role offers hands-on experience in a lively, customer-facing environment.
- Qualifications: Candidates should be friendly, reliable, and eager to learn new skills.
The predicted salary is between 24960 - 31022 £ per year.
Mini Villagers is a unique children’s role-play village and family café, designed to provide a safe, engaging, and imaginative environment for young children and their families. We combine high-quality play experiences with a welcoming café atmosphere giving children the freedom to explore while parents relax and enjoy quality time. At the heart of everything we do is exceptional customer service. We pride ourselves on creating a warm, friendly space where every visit feels special.
This is more than just a job; it’s a chance to build real-world skills in a lively, customer-facing environment. As a Front of House Apprentice, you’ll be the face of Mini Villagers, helping to create memorable experiences for families every day. You’ll gain hands-on experience across both customer service and hospitality, learning on the job while working as part of a supportive and energetic team. If you enjoy meeting people, staying busy, and being part of something positive, this role is a great fit.
To apply you need:
- Welcoming customers and checking families into sessions
- Operating the till and taking food and drink orders
- Supporting the café with barista duties (full training provided)
- Maintaining high standards of cleanliness across all areas
- Assisting with general organisation and daily operations
- Supporting kitchen staff when needed
- Helping to host and run children’s birthday parties (mainly weekends)
- Ensuring a safe, enjoyable environment for children and families
About You
We’re looking for someone who enjoys working with people and is eager to learn. You’ll thrive in this role if you are:
- Friendly, confident, and approachable
- Comfortable interacting with a wide range of customers
- Reliable, punctual, and well-presented
- Willing to learn new skills and take initiative
- A strong team player
- Flexible when it comes to working hours
What We Offer
- Hands-on experience in a fast-paced hospitality environment
- A supportive, welcoming team where you can grow and develop
- The opportunity to build confidence, communication, and teamwork skills
- A nationally recognised L3 Customer Service Practitioner qualification
- Plus FREE additional training:
- Crosby Coffee Course (Barista Training)
- First Aid in the Workplace
- Fully Enhanced DBS
- Organic Styling Training
If you’re looking to start your career in customer service and want to be part of a fun, family-focused environment where no two days are the same, we’d love to hear from you.
Level 3 Customer Service Specialist – Mini Villagers in Liverpool employer: Access Creative College
Located in a vibrant community, Mini Villagers provides a fun, family-focused environment. Employees enjoy a supportive team atmosphere and opportunities for personal growth, including free training courses like First Aid and Barista Training.
