At a Glance
- Tasks: Support learners with identified needs through tailored interventions and pastoral care.
- Company: Join Access Creative College, a leading provider in creative education with a vibrant community.
- Benefits: Enjoy generous holidays, wellbeing perks, and discounts at over 800 retailers!
- Other info: This is a part-time, term-time only role based in London.
- Why this job: Make a real impact on students' lives while working in a supportive and inclusive environment.
- Qualifications: No specific qualifications required; just a passion for helping others and a proactive attitude.
The predicted salary is between 20500 - 25000 £ per year.
Learner Services Advisor - Access Education Group
Learner Services Advisors
Location: London, Greater London, United Kingdom
Salary: £28,900 to £31,600 per Annum £25,900 to £28,320 actual
Type: Term-time only, Temporary 1 year
About Us
Access Education Group is dedicated to empowering learners and providing outstanding educational support. We pride ourselves on fostering a supportive and inclusive environment where every learner can thrive. As part of our ongoing commitment to excellence, we are looking for a passionate and organised Learner Services Advisor to join our dynamic team in London.
The Role
As a Learner Services Advisor, you will play a vital role in supporting learners throughout their educational journey. You will be the first point of contact for learners, providing guidance, advice, and assistance to ensure they have a rewarding and successful experience with us. These roles will have a particular focus on high needs funded learners.
Key Responsibilities
- Provide comprehensive support and guidance to learners, addressing enquiries related to course information, enrolment, and progression.
- Maintain accurate learner records and update databases to ensure information is current and compliant with data protection standards.
- Assist with induction processes, helping learners to settle in and understand available resources and support services.
- Work closely with academic and administrative teams to coordinate learner support activities and resolve issues promptly.
- Signpost learners to additional support services such as counselling, financial advice, and careers guidance.
- Contribute to the continuous improvement of learner services by gathering feedback and suggesting enhancements.
- Support compliance with regulatory and funding body requirements through accurate record-keeping and reporting.
- Provide specialist support appropriate to individal learners' needs, including learners with education and health care plans (EHCP's)
Qualifications And Skills
- Experience working in a learner support, student services, or similar advisory role within the education sector.
- Strong communication skills, both written and verbal, with the ability to build rapport and work collaboratively.
- Excellent organisational skills and attention to detail, with the ability to manage multiple priorities efficiently.
- Proficient IT skills, including experience with MS Office and learner management systems.
- Ability to work independently as well as part of a team.
- Empathy and a genuine passion for supporting learners to achieve their potential.
- Knowledge of relevant educational policies, safeguarding, and data protection legislation is desirable.
Benefits
- Competitive salary within the range of £28,900 to £31,600 per annum.
- Permanent, full-time position offering career development opportunities.
- Supportive and inclusive workplace culture.
- Generous holiday entitlement and public holidays.
- Access to professional development and training programmes.
- Employee assistance programme and wellbeing support.
- Contributory pension scheme.
Access Education Group is an Equal Opportunities Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees and learners.
This role is part of regulated activity and is therefore subject to a successful enhanced disclosure check with the Discosures and Baring Service.
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Learner Services Advisor in London employer: Access Creative College
Access Education Group is an exceptional employer, offering a vibrant and supportive work culture in the heart of Bristol. As a Senior Lecturer in Film and Photography, you will benefit from competitive salaries, generous holiday entitlements, and access to professional development opportunities that foster your growth. Join us to inspire the next generation of creative professionals while enjoying a balanced work-life environment and engaging with industry leaders on exciting projects.
StudySmarter Expert Advice🤫
We think this is how you could land Learner Services Advisor in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Access Creative College just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Access Creative College. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Learner Services Advisor in London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Learner Services Advisor role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Access Creative College, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Access Creative College
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Access Creative College, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Access Creative College, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
