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- Tasks: Manage client bookings, handle enquiries, and improve admin systems from the comfort of your home.
- Company: Join Access Counselling, a leading online counselling service providing affordable support across the UK.
- Benefits: Enjoy remote work flexibility with a part-time schedule of just 10 hours a week.
- Why this job: Make a real impact by supporting mental health while gaining valuable administrative experience.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Work hours are Monday to Friday, 9.30am to 11.30am, perfect for students.
This role is working as an administrator for an established online counselling organisation called Access Counselling that offers low cost counselling to clients all over the UK. This post is remote and the employee works from home. The post is 10 hours per week, 9.30am-11.30am Monday-Friday.
The role will include:
- Booking in clients for appointments
- Dealing effectively with initial enquiries about counselling
- Dealing effectively with counsellor enquiries
- Managing cancellations
- Processing counsellor job applications
- Liaising with referral agencies
- Working collaboratively to improve administrative systems
- Passing on safeguarding concerns
- Being an ambassador for the organisation
Administrator ( home working) employer: Access Counselling
Contact Detail:
Access Counselling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator ( home working)
✨Tip Number 1
Familiarise yourself with the online counselling sector. Understanding the nuances of how counselling works, especially in a remote setting, will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Highlight your organisational skills. Since the role involves managing appointments and enquiries, be prepared to discuss specific examples from your past experiences where you've successfully handled multiple tasks or improved administrative processes.
✨Tip Number 3
Showcase your communication skills. As you'll be liaising with clients and counsellors, practice articulating your thoughts clearly and concisely. Consider preparing for potential questions about how you would handle difficult conversations or sensitive information.
✨Tip Number 4
Research Access Counselling's values and mission. Being able to align your personal values with those of the organisation can set you apart. Prepare to discuss how you can contribute to their goals and improve their administrative systems.
We think you need these skills to ace Administrator ( home working)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Administrator position. Tailor your application to highlight relevant experience in booking appointments, managing enquiries, and working collaboratively.
Highlight Relevant Skills: Emphasise skills that are crucial for this role, such as communication, organisation, and problem-solving. Provide specific examples from your past experiences that demonstrate these abilities, especially in an administrative or customer service context.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your background aligns with the mission of Access Counselling. Mention your ability to work remotely and manage time effectively, given the part-time nature of the position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is essential for an administrative role.
How to prepare for a job interview at Access Counselling
✨Show Your Organisational Skills
As an administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples of how you've successfully organised schedules or handled enquiries in previous roles.
✨Understand the Organisation's Mission
Familiarise yourself with Access Counselling and its commitment to providing low-cost counselling. Showing that you understand their mission will highlight your genuine interest in the role and the organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding client bookings and cancellations. Think of scenarios where you had to handle difficult situations and how you resolved them.
✨Emphasise Communication Skills
Since the role involves liaising with clients and counsellors, be ready to discuss your communication style. Provide examples of how you've effectively communicated in past roles, especially in a remote setting.
