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- Tasks: Lead strategic transformation of back-office operations and drive operational efficiency.
- Company: Join a forward-thinking organisation focused on modernising processes and enhancing service.
- Benefits: Flexible work arrangement with 3 days in the office and 2 days remote.
- Why this job: Make a real impact by driving cultural change and implementing innovative technologies.
- Qualifications: Proven experience in operational transformation within insurance or financial services.
- Other info: Exciting opportunity for career growth in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
I am recruiting for a Transformation Director with experience of Back Office Operations, based 3 days a week in Bridgend, Wales - 2 days remote. The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.
You will lead the strategic transformation of back-office operations, driving operational efficiency, digital enablement, and cultural change across the organisation. This role is pivotal in modernising processes, embedding automation, and fostering a culture of continuous improvement and collaboration to deliver exceptional service and cost optimisation.
You must have a proven track record in leading large-scale operational transformation within insurance or financial services. A deep understanding of back-office functions (policy administration, claims processing, finance operations) is essential for this role. Experience in implementing automation technologies (RPA, AI, workflow platforms) is also essential.
You must also have a strong background in change management and cultural transformation. You will have demonstrated success in managing complex stakeholder environments and influencing at executive level.
Please apply ASAP to find out more.
Transformation Director - Back Office Operations in Wales employer: Access Computer Consulting
Contact Detail:
Access Computer Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Director - Back Office Operations in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and financial services sectors. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by researching the company’s current back-office operations. We want you to show them you’re not just a fit for the role, but that you understand their challenges and have ideas to drive transformation.
✨Tip Number 3
Showcase your success stories! When discussing your experience, focus on specific examples of how you’ve led operational transformations. We want to hear about the impact you made, especially with automation technologies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join us in making a difference in back-office operations.
We think you need these skills to ace Transformation Director - Back Office Operations in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in back-office operations and transformation. We want to see how you've driven operational efficiency and cultural change in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this Transformation Director role. Share specific examples of your success in leading large-scale transformations and how you’ve implemented automation technologies.
Showcase Your Change Management Skills: Since this role involves a lot of change management, make sure to highlight your experience in this area. We’re looking for evidence of how you’ve influenced stakeholders and managed complex environments, so include relevant examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Let’s get started on this journey together!
How to prepare for a job interview at Access Computer Consulting
✨Know Your Back Office Inside Out
Make sure you brush up on your knowledge of back-office operations, especially in policy administration, claims processing, and finance operations. Be ready to discuss specific examples from your past experiences that showcase your expertise in these areas.
✨Showcase Your Transformation Successes
Prepare to share detailed stories about your previous transformation projects. Highlight how you drove operational efficiency, implemented automation technologies, and managed cultural change. Use metrics to demonstrate the impact of your work.
✨Understand the Company’s Culture
Research the company’s values and culture before the interview. Be prepared to discuss how you can align your transformation strategies with their existing culture and how you plan to foster a culture of continuous improvement and collaboration.
✨Engage with Stakeholders
Think about how you’ve successfully managed complex stakeholder environments in the past. Be ready to discuss your approach to influencing at the executive level and how you plan to engage stakeholders throughout the transformation process.
