Transformation Director - Call Centre Ops & Automation

A consulting firm is seeking a Transformation Director to oversee strategic transformations in back-office operations. This pivotal role focuses on driving operational efficiency, enabling digital solutions, and managing cultural changes within the organization. Candidates must have a proven track record in large-scale operational transformation within insurance or financial services, and possess strong expertise in automation technologies. The job offers a hybrid work model in Bridgend, Wales, requiring 3 days on-site and 2 days remote. #J-18808-Ljbffr