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- Tasks: Lead strategic transformation of back-office operations and drive operational efficiency.
- Company: Join a forward-thinking organisation focused on modernising processes.
- Benefits: Flexible work arrangement with 3 days in the office and 2 days remote.
- Why this job: Make a real impact by driving cultural change and embedding automation.
- Qualifications: Proven experience in operational transformation within insurance or financial services.
- Other info: Exciting opportunity to influence at executive level and foster continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
I am recruiting for a Transformation Director with experience of Back Office Operations, based 3 days a week in Bridgend, Wales - 2 days remote. The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.
You will lead the strategic transformation of back-office operations, driving operational efficiency, digital enablement, and cultural change across the organisation. This role is pivotal in modernising processes, embedding automation, and fostering a culture of continuous improvement and collaboration to deliver exceptional service and cost optimisation.
You must have a proven track record in leading large-scale operational transformation within insurance or financial services. A deep understanding of back-office functions (policy administration, claims processing, finance operations) is essential for this role. Experience in implementing automation technologies (RPA, AI, workflow platforms) is also essential. You must also have a strong background in change management and cultural transformation.
You will have demonstrated success in managing complex stakeholder environments and influencing at executive level. Please apply ASAP to find out more.
Transformation Director - Back Office Operations employer: Access Computer Consulting
Contact Detail:
Access Computer Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Director - Back Office Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and financial services sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your transformation success stories! When you get the chance to chat with hiring managers, be ready to share specific examples of how you've led operational transformations. We want to hear about the impact you made, especially in back-office operations.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your change management strategies and be ready to discuss how you’ve influenced stakeholders at an executive level. We know these conversations can be daunting, but practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and drive transformation in back-office operations.
We think you need these skills to ace Transformation Director - Back Office Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in back-office operations and transformation. We want to see how you've driven operational efficiency and implemented automation technologies in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your success in leading large-scale transformations and managing complex stakeholder environments.
Showcase Your Change Management Skills: Since this role involves cultural transformation, be sure to highlight your experience in change management. We’re looking for evidence of how you’ve influenced teams and fostered collaboration in past projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Access Computer Consulting
✨Know Your Back Office Inside Out
Make sure you brush up on your knowledge of back-office operations, especially in policy administration and claims processing. Be ready to discuss specific examples from your past experience that showcase your understanding and how you've driven transformation in these areas.
✨Showcase Your Transformation Successes
Prepare to share detailed stories about your previous roles in leading large-scale operational transformations. Highlight the strategies you implemented, the challenges you faced, and the measurable outcomes you achieved, particularly in the insurance or financial services sectors.
✨Demonstrate Change Management Skills
Since cultural transformation is key for this role, be prepared to discuss your approach to change management. Share examples of how you've successfully influenced stakeholders at all levels and fostered a culture of continuous improvement within teams.
✨Get Familiar with Automation Technologies
As automation is a crucial part of this role, make sure you can talk confidently about your experience with RPA, AI, and workflow platforms. Be ready to discuss how you've implemented these technologies to enhance operational efficiency and what results they delivered.
