Transformation Director - Back Office Operations in London
Transformation Director - Back Office Operations

Transformation Director - Back Office Operations in London

London Temporary 60000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead strategic transformation of back-office operations and drive operational efficiency.
  • Company: Join a forward-thinking organisation in Bridgend, Wales with a focus on innovation.
  • Benefits: Flexible work arrangement with 3 days in-office and 2 days remote.
  • Why this job: Make a real impact by modernising processes and embedding automation.
  • Qualifications: Proven experience in operational transformation within insurance or financial services.
  • Other info: Opportunity to influence at executive level and foster a culture of continuous improvement.

The predicted salary is between 60000 - 84000 £ per year.

I am recruiting for a Transformation Director with experience of Back Office Operations, based 3 days a week in Bridgend, Wales - 2 days remote. The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.

You will lead the strategic transformation of back-office operations, driving operational efficiency, digital enablement, and cultural change across the organisation. This role is pivotal in modernising processes, embedding automation, and fostering a culture of continuous improvement and collaboration to deliver exceptional service and cost optimisation.

You must have a proven track record in leading large-scale operational transformation within insurance or financial services. A deep understanding of back-office functions (policy administration, claims processing, finance operations) is essential for this role. Experience in implementing automation technologies (RPA, AI, workflow platforms) is also essential.

You must also have a strong background in change management and cultural transformation. You will have demonstrated success in managing complex stakeholder environments and influencing at executive level.

Please apply ASAP to find out more.

Transformation Director - Back Office Operations in London employer: Access Computer Consulting

As a leading employer in the financial services sector, we offer a dynamic work environment in Bridgend that fosters innovation and collaboration. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for advancement, ensuring that you can thrive in your career while contributing to meaningful transformation initiatives. With a strong focus on operational efficiency and cultural change, we provide a unique chance to be at the forefront of modernising back-office operations, all while enjoying the flexibility of a hybrid working model.
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Contact Detail:

Access Computer Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Transformation Director - Back Office Operations in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance and financial services sectors. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.

✨Tip Number 2

Prepare for those interviews by researching the company’s recent transformations. We want you to show off your knowledge about their back-office operations and how you can drive efficiency and cultural change.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. We love a proactive candidate!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talent that can lead transformation in back-office operations.

We think you need these skills to ace Transformation Director - Back Office Operations in London

Back Office Operations
Operational Efficiency
Digital Enablement
Cultural Change
Process Modernisation
Automation Technologies
RPA
AI
Workflow Platforms
Change Management
Stakeholder Management
Executive Influence
Continuous Improvement
Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in back-office operations and transformation. We want to see how you've driven operational efficiency and cultural change in previous roles, so don’t hold back on those achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this Transformation Director role. Share specific examples of your success in leading large-scale transformations, especially in insurance or financial services.

Showcase Your Tech Savvy: Since automation technologies are key for this role, make sure to mention any experience you have with RPA, AI, or workflow platforms. We’re keen to see how you’ve implemented these technologies to modernise processes.

Highlight Stakeholder Management Skills: This role involves managing complex stakeholder environments, so be sure to include examples of how you've influenced at the executive level. We love seeing candidates who can navigate and build relationships across different teams!

How to prepare for a job interview at Access Computer Consulting

✨Know Your Back Office Inside Out

Make sure you brush up on your knowledge of back-office operations, especially in policy administration and claims processing. Be ready to discuss specific examples from your past experience that showcase your understanding and how you've driven transformation in these areas.

✨Showcase Your Transformation Successes

Prepare to share detailed stories about your previous roles in leading large-scale operational transformations. Highlight the strategies you implemented, the challenges you faced, and the measurable outcomes you achieved, particularly in the insurance or financial services sectors.

✨Demonstrate Change Management Skills

Since cultural transformation is key for this role, be prepared to discuss your approach to change management. Share examples of how you've successfully influenced stakeholders at all levels and fostered a culture of continuous improvement within teams.

✨Get Familiar with Automation Technologies

As automation is a big part of this role, make sure you can talk confidently about your experience with RPA, AI, and workflow platforms. Discuss any projects where you've implemented these technologies and the impact they had on operational efficiency.

Transformation Director - Back Office Operations in London
Access Computer Consulting
Location: London
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