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For Companies At a Glance
- Tasks: Deploy laptops and desktops while providing top-notch IT support to users.
- Company: Leading technology services provider in the UK with a focus on innovation.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for skill development.
- Why this job: Join a dynamic team and enhance your IT skills while helping others.
- Qualifications: Experience in IT support and strong customer service skills required.
- Other info: Work within a supportive environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A technology services provider in the UK is seeking an IT Support Analyst based in Norfolk. The role involves the deployment of laptops and desktops, assisting in delivering IT services, and requires excellent customer service skills.
Candidates should have experience in working with third-party suppliers and a good understanding of networking techniques. This position is inside IR35, and candidates must work through an umbrella company.
IT Deployment & Helpdesk Analyst employer: Access Computer Consulting
Contact Detail:
Access Computer Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Deployment & Helpdesk Analyst
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars to connect with industry professionals. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, especially those involving laptop and desktop deployments. This will give potential employers a taste of what you can do.
✨Tip Number 3
Practice your customer service skills! Role-play common IT support scenarios with friends or family. Being able to demonstrate excellent communication can set you apart in interviews.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, we’re always on the lookout for talented individuals like you to join our team.
We think you need these skills to ace IT Deployment & Helpdesk Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT support and customer service. We want to see how you've tackled similar challenges in the past, so don’t hold back on those relevant skills!
Showcase Your Technical Skills: Since this role involves deploying laptops and desktops, be sure to mention any specific technical skills or tools you’ve used. We love seeing candidates who can demonstrate their understanding of networking techniques.
Be Personable: Customer service is key for us! Use your application to show off your communication skills and how you’ve successfully helped users in previous roles. A friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Access Computer Consulting
✨Know Your Tech
Brush up on your knowledge of laptop and desktop deployment processes. Be ready to discuss specific tools and techniques you've used in previous roles, as well as any experience with networking. This will show that you’re not just familiar with the basics but can hit the ground running.
✨Customer Service is Key
Since this role requires excellent customer service skills, prepare examples of how you've successfully handled difficult situations or provided exceptional support in the past. Think about times when you went above and beyond for a user – these stories will resonate well.
✨Supplier Collaboration Experience
Make sure to highlight your experience working with third-party suppliers. Be prepared to discuss how you’ve managed relationships, resolved issues, or improved processes in collaboration with them. This shows you understand the importance of teamwork in IT support.
✨Understand IR35 Implications
Since this position is inside IR35, it’s crucial to understand what that means for your employment status. Familiarise yourself with the implications of working through an umbrella company and be ready to discuss how you plan to navigate this aspect of the role.
