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- Tasks: Provide top-notch support for AI development tools and assist with user onboarding.
- Company: Access Computer Consulting, a leader in tech support solutions.
- Benefits: Competitive pay, hands-on experience, and a vibrant work environment.
- Other info: Onsite role in Glasgow with opportunities for professional growth.
- Why this job: Join a dynamic team and enhance your skills in AI development support.
- Qualifications: Knowledge of developer workflows and strong troubleshooting abilities.
The predicted salary is between 30000 - 40000 £ per year.
Access Computer Consulting is looking for a Dev Support Engineer based full time on-site in Glasgow. The position involves providing Tier 1-2 developer support for various AI development tools and supporting large-scale user onboarding.
Ideal candidates will have:
- Working knowledge of developer workflows
- Troubleshooting skills
- Experience with global developer support
The role falls within IR35, requiring the candidate to work through an umbrella company for the contract duration.
AI Developer Support Engineer – Onsite Glasgow employer: Access Computer Consulting
Contact Detail:
Access Computer Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Developer Support Engineer – Onsite Glasgow
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands our AI development tools and the support we provide.
✨Tip Number 2
Practice your troubleshooting skills! We want to see how you approach problems. Try simulating common issues developers might face and think through how you’d resolve them. This will help you shine during technical interviews.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what it’s like working here and what we value in a candidate. Plus, it shows initiative, which we love!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team in Glasgow.
We think you need these skills to ace AI Developer Support Engineer – Onsite Glasgow
Some tips for your application 🫡
Show Your Passion for AI: When writing your application, let us see your enthusiasm for AI development. Share any relevant projects or experiences that highlight your skills and interest in the field. We love candidates who are genuinely excited about what they do!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Dev Support Engineer role. Highlight your troubleshooting skills and experience with developer workflows. This shows us that you understand the position and are serious about joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate candidates who can communicate effectively, especially when it comes to technical support!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Access Computer Consulting
✨Know Your AI Tools
Make sure you’re familiar with the specific AI development tools mentioned in the job description. Brush up on their functionalities and common issues users face. This will help you demonstrate your technical knowledge and show that you’re ready to provide effective support.
✨Showcase Your Troubleshooting Skills
Prepare to discuss past experiences where you successfully troubleshot issues. Think of specific examples where you resolved problems for developers or users. This will highlight your problem-solving abilities and reassure them that you can handle Tier 1-2 support effectively.
✨Understand Developer Workflows
Familiarise yourself with typical developer workflows, especially in relation to onboarding new users. Being able to articulate how you would assist in this process will show that you understand the role's requirements and can contribute from day one.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s approach to developer support and the tools they use. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.