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- Tasks: Join a friendly team as an IT Administrator, managing tech tasks and customer support.
- Company: International IT/Telecom service provider with a global presence.
- Benefits: Up to £28K salary, travel expenses, pension, and medical plan.
- Why this job: Enhance your skills in a dynamic environment while supporting customers across EMEA.
- Qualifications: Fluent in Japanese and English, with strong IT and customer service skills.
- Other info: Enjoy a professional atmosphere with opportunities for growth and development.
The predicted salary is between 22400 - 31200 £ per year.
London | Up to 28K/Year | Ref. VAC 14018
Our Client, an international IT/Telecom service providers throughout the world, is currently recruiting a Japanese speaking IT Administrator to join their professional and friendly team.
The job holder is to carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience.
- Manage administration tasks and business flows (invoicing, purchasing, etc.) related to IT services.
- Client PC, security element configuration including day-to-day service delivery and User Support.
- PC implementation support work and support for IT engineer
- Support and maintain IT asset and user management, Support presentation and event for IT relating Administration
- Careful consideration to ensure profitable systems and implementation. Vendor negotiation and control
- Vendor negotiation and control. Meeting arrange
- 1st level troubleshooting with customers and assist them as their escalation point of contact
- Maintain secure operations and keep the environment tidy
- Periodical status report to line manager. Business Trip (*agreed on customer side and the company side for safety) and Ad hoc requests from your line manager or team members
- Task and time management for each task and reporting to member and line manager. Understand basic security policy
Requirements:
- Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Office/Mailer and Antivirus
- General knowledge and experience in PC Hardware Microsoft 365.
- Excellent written and verbal communication skill in Japanese and English (speaking, reading, writing)
- Ability to investigate and source answers to various email and telephony enquiries about technical issues Proven customer service experience
- Strong time management/multi tasking & organisational skills, Strong work ethic Accurate, organised and eye for detail
- Reliable time keeping and attendance
- Solid administration background & a keenness to get involved & support all customer service areas in EMEA
- Web contents management
- ISMS policy, Japanese & English document skill for planning, preparation for presentation
Conditions:
- Salary – Up to £28,000 per annum
- Location – City
- Working hour – Monday to Friday, 35 hours per week
- Other competitive benefits such as travel expense (within London), pension, medical plan available
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IT Administrator (Japanese speaking) employer: Access Appointments Consultancy Limited
Contact Detail:
Access Appointments Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Administrator (Japanese speaking)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who speak Japanese. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and customer service scenarios. Practice answering common questions in both English and Japanese to show off your bilingual abilities. We want you to shine!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the role.
✨Tip Number 4
Check out our website for the latest job postings and resources. We’ve got loads of tips and tools to help you land that IT Administrator role. Let’s get you hired!
We think you need these skills to ace IT Administrator (Japanese speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Administrator role. Highlight your experience with PC software, customer service, and any relevant technical skills. We want to see how you can bring value to our team!
Show Off Your Language Skills: Since this role requires Japanese speaking skills, don’t forget to showcase your proficiency in both Japanese and English. Include examples of how you've used these languages in a professional setting to impress us!
Be Professional Yet Personable: When writing your cover letter, strike a balance between professionalism and personality. We love a friendly tone that reflects your enthusiasm for the role and our company culture. Let us know why you’re excited to join us!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Access Appointments Consultancy Limited
✨Brush Up on Your Tech Skills
Make sure you're well-versed in the technical skills mentioned in the job description, especially around Microsoft WIN 10/11 and Microsoft 365. Practise explaining your experience with these tools in both Japanese and English, as you'll need to demonstrate your proficiency during the interview.
✨Show Off Your Customer Service Experience
Prepare specific examples of how you've provided excellent customer service in previous roles. Think about times when you resolved issues or went above and beyond for a client. This will help you illustrate your strong work ethic and reliability, which are key for this position.
✨Get Familiar with ISMS Policies
Since the role involves maintaining secure operations, it’s crucial to understand Information Security Management System (ISMS) policies. Brush up on what they entail and be ready to discuss how you would ensure compliance in your day-to-day tasks.
✨Practice Your Time Management Skills
This job requires strong time management and organisational skills. Prepare to talk about how you prioritise tasks and manage your time effectively. You might even want to bring a few examples of how you've successfully juggled multiple responsibilities in the past.
